Hybrid Auto Care Pro: Sales & Service Technician

Bridgestone Americas, Inc.; O'Fallon (IL); Hybrid; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

ASE certifications through company

Flexible work schedule

401(k) match

On-demand pay

Job summary

Bridgestone Retail Operations (BSRO) is hiring a Retail Sales and Service Technician in a hybrid role for our Firestone Complete Auto Care stores. You will assess customer needs, recommend products and services, and perform entry-level vehicle services while ensuring customer satisfaction.

You will learn all store operations and flex between front-counter service and basic vehicle tasks. The role offers growth opportunities within the Bridgestone Retail Operations network.

Qualifications

• Customer service mindset and willingness to grow professionally.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Responsibilities

• Hybrid role: Customer service, sales and issue resolution represent ~75% of duties; basic vehicle service tasks( oil, tires, fluids) ~25% of duties; store operations including opening/closing, inventory and displays as needed.
• Growth-oriented role with potential to assist or act as Manager-On-Duty and learn all store operations across front and back shop.

Skills

Customer service

Career growth mindset

Basic vehicle service tasks

Store systems proficiency

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Bridgestone Retail Operations (BSRO) is hiring a Retail Sales and Service Technician in a hybrid role for our Firestone Complete Auto Care stores. You will assess customer needs, recommend products and services, and perform entry-level vehicle services while ensuring customer satisfaction.

You will learn all store operations and flex between front-counter service and basic vehicle tasks. The role offers growth opportunities within the Bridgestone Retail Operations network.