Hy-Chi Cook

Hy-Vee Inc; Waukee (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is hiring a Hy-Chi Department Cook in Waukee, IA. You will prepare hot and cold dishes using authentic techniques, stock the Hy-Chi cases, and ensure quality throughout your shift.

This hourly role requires night and weekend shifts and a commitment to excellent customer service. No prior experience is required as training is provided, with opportunities to grow within the Hy-Chi team.

Qualifications

• High school diploma or equivalent; training is provided.
• Night & Weekend Shifts Required.

Responsibilities

• Greet customers with a smile and assist them throughout the store.
• Prepare woks by cleaning, heating to temperature, and adding oil for cooking.
• Cook soups and meats, prepare vegetables and sauces with spices, and combine ingredients.
• Place food in hot cases, monitor quantities, and refill as necessary.
• Fill the cold case with fresh-made food and prepare items for the next day.
• Understand Hy-Chi kitchen and perform all cooking responsibilities with accuracy.
• Check rice and take customer orders at the Hy-Chi counter when needed.
• Order product and supplies when necessary or notify the department head.
• Clean the work area at the end of each shift.
• Answer the phone and provide friendly service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and department guidelines.
• Pitch in with other tasks or special projects.

Skills

Customer service

Follow instructions

Basic math

Communication

Food safety

Education

High school diploma

Job description

Additional Considerations (if any)

Night & Weekend Shifts Required. At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Hy-Chi Department Cook. Department: Hy-Chi. FLSA: Hourly. Revision Date: 07/2026.

About Hy-Vee: At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

At Hy-Vee, our Hy-Chi department brings bold, fresh flavors to our customers every day, and our Hy-Chi Department Cooks are the ones making it happen. In this role, you'll prepare a variety of hot and cold foods using authentic cooking techniques, keeping the hot and cold cases stocked with delicious, freshly made product throughout the day. Your skill, consistency, and commitment to quality directly shape the experience our customers have every time they visit the department. If you have a passion for cooking, enjoy a fast-paced kitchen environment, and take pride in the food you prepare, we'd love to have you on our team.

What You'll Do

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store.
• Prepare woks by cleaning with water, heating to the appropriate temperature, and adding oil for the cooking process.
• Cook soups and meats, prepare vegetables and sauces with spices, and combine all ingredients to complete dishes.
• Place food in hot cases, monitor quantities, and refill as necessary throughout the shift.
• Fill the cold case with fresh-made food and prepare items for the next day after completing the shift.
• Understand all aspects of the Hy-Chi kitchen and perform all cooking responsibilities with accuracy and consistency.
• Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
• Order product and supplies when necessary or notify the department head of needs.
• Clean the work area thoroughly at the end of each shift.
• Answer the phone promptly and provide friendly, helpful service to customers who call.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Your Skills

• Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
• Follow detailed written and verbal instructions carefully and consistently.
• Apply basic math skills including addition, subtraction, multiplication, and division.
• Communicate clearly with customers and co-workers and work well as part of a team.
• Learn and apply proper food safety, sanitation, and kitchen procedures.

Reporting Relationships

• Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers.

Education and Experience

High school diploma or equivalent. No prior experience required; training is provided.

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas. Where applicable to the role: ability to safely use sharp knives and blades for food preparation. Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment. Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards. Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties.

Working Environment

This is a fast-moving role with significant pressure to meet deadlines throughout your shift. You'll work in the Hy-Chi kitchen and can expect continual exposure to noise and temperature extremes, as well as frequent exposure to cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.