Hy-Chi Cook

Hy-Vee; Mason City (IA); On-site; USD 16,531 - 22,041; Part time

Job summary

Hy-Vee in Mason City, IA is seeking a Hy-Chi Department Cook to prepare foods for the Hy-Chi department and manage hot and cold cases. You will ensure friendly customer service and follow company guidelines while working in a fast-paced environment.

The role emphasizes teamwork, attention to hygiene, and efficient food preparation with attention to detail in both hot wok cooking and cold case prep. Training provided for the Hy-Chi kitchen operations and safety policies.

Qualifications

• High school or equivalent; Training provided.
• Must be able to follow written and verbal instructions.
• Physically able to lift up to 50 pounds and work in a fast-paced environment.

Responsibilities

• Provide prompt, friendly customer service in the Hy-Chi department.
• Prepare foods in hot and cold cases according to recipes and quality standards.
• Maintain cleanliness and organization of the Hy-Chi area during shifts.
• Assist with restocking, inventory, and food safety practices as required.

Skills

Customer service

Teamwork

Professionalism

Growth mindset

Results oriented

Education

High school or equivalent

Tools

Wok

Knives

Cooking utensils

Job description

## Hy-Chi CookApplylocations: Mason City #2, S Illinois Ave, Mason City, IAtime type: Part timeposted on: Posted Todayjob requisition id: R243600Additional Considerations (if any):**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Hy-Chi Department Cook**Department:** Hy-Chi**FLSA**: Non-Exempt**General Function**:As an Hy-Chi Department Cook, this position will be responsible for preparing various foods for the Hy-Chi department. You will be responsible for food in hot and cold cases. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service ManagersPositions that Report to you: None**Primary Duties and Responsibilities**:* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Prepares the woks: cleans with water first, woks are heated to an appropriate temperature using gas, and oil is added to the wok for the cooking process.* Cooks soups first and then meats.* Prepares vegetables and ready sauces adding spices, etc.* Combines all the ingredients with the meat.* Places food in hot cases, monitors amounts, and refills as necessary.* Orders product and supplies when necessary or notifies department head of needs.* Cleans work area at the end of the shift.* Fills the cold case with fresh-made food.* Prepares items for the next day after everything else is done; meats in freezer, etc.* Understands all aspects of the Hy-Chi kitchen* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities:*** Checks rice as time permits.* Takes customer orders at the Hy-Chi department counter when necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to carry out detailed but uninvolved written or verbal instructions* Must be able to add, subtract, multiply, and divide whole numbers.* Must have the ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.**Education and Experience:**High school or equivalent; Training provided**Physical Requirements:*** Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.* Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors).* Must be able to perform the following physical activities: Balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions.**Working Conditions**:This position is continually exposed to noise and temperature extremes and frequently exposed to cleaning chemicals/solvents. This is a fast paced work environment with a significant amount of pressure to meet deadlines.**Equipment Used to Perform Job:**Wok, cooking spoons, buckets (vegetables), knives, and cutting boards.**Contacts:**Has daily contact with store personnel, customers, and the general public.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*