Hy-Chi Clerk

Hy-Vee, Inc.; Grimes (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Hy-Chi Department Clerk to greet customers, take orders, and help keep the department stocked and clean. You will prepare and replenish products, verify freshness, and assist with day-to-day tasks to ensure a welcoming store experience.

The role involves operating the department register, processing payments, and providing friendly service. Training is provided; a positive attitude and teamwork are essential in this fast-paced setting.

Qualifications

• No extensive experience required; training provided.

Responsibilities

• Greet customers with a smile and take orders at the Hy-Chi counter.
• Prepare, finish, and replenish products; pull items from cooler/freezer as needed.
• Maintain sanitation and a clean, organized work area throughout the shift.
• Operate the department register, handle payments, and give correct change.
• Answer phones and provide friendly service; follow dress code and department guidelines.

Skills

Customer service

Attention to detail

Communication

Basic math

Teamwork

Education

High school diploma or equivalent

Job description

Additional Considerations (if any):-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Hy-Chi Department ClerkDepartment: Hy-ChiFLSA: HourlyRevision Date: 07/2026About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.The Role and Why It's ImportantAt Hy-Vee, our Hy-Chi department offers customers a unique and delicious experience, and our Hy-Chi Department Clerks are at the heart of making it happen. In this role, you'll fill customer orders, prepare and replenish product, keep the department running smoothly, and deliver the kind of friendly service that makes every customer feel welcome. Whether you're taking an order at the counter, pulling product from the cooler, or keeping the workspace clean and organized, your work makes a real difference every shift.If you enjoy a fast-paced food service environment, take pride in quality, and love working with people, we'd love to have you on our team.What You'll DoNo two shifts are exactly the same, but here's what you can expect:Deliver outstanding customer service by greeting every customer with a smile, taking orders at the Hy-Chi counter, and assisting them with their needs throughout the storeReview orders for the day and ensure an adequate food supply is ready and on hand by developing or following a production listPrepare, finish, and replenish product as necessary and pull product from the cooler or freezer to prepare for cookingReview the status and appearance of food for freshness and maintain quality standards throughout the shiftCheck in product, put product away, and review invoices as neededRun the department register, receive payment, and make change as applicablePractice proper sanitation procedures and keep the work area clean, neat, and safe at all timesRemove trash in a timely manner and wash dishes as necessaryOrder product and supplies and price product for customers as neededAnswer the phone promptly and provide friendly, helpful service to customers who call, including taking customer ordersFollow Hy-Vee's dress code, hygiene standards, and all department and company guidelinesPitch in with other tasks or special projects as they come upYour SkillsYou don't need extensive experience for this role; we'll provide the training you need to succeed. To hit the ground running, you'll need to be able to:Bring commitment to Hy-Vee's mission and a genuine passion for helping customersFollow written and verbal instructions carefully and with attention to detailApply basic math skills including simple addition, subtraction, counting, and recordingCommunicate clearly with customers and co-workers and contribute positively to the teamLearn and apply proper sanitation, food safety, and department proceduresReporting RelationshipsAccountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service ManagersEducation and ExperienceHigh school diploma or equivalent experienceUp to six months of similar or related experience; we'll provide all the training you need to succeedPhysical RequirementsFrequently stand and walk throughout a shift in sales, food service, or delivery areasWhere applicable to the role: ability to safely use sharp knives and blades for food preparationWhere applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipmentWhere applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standardsPerform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation dutiesWorking EnvironmentThis is a fast-moving role with significant pressure to meet demands throughout your shift. You'll work in the Hy-Chi department and can expect regular exposure to flour, dust, noise, and temperature extremes, as well as occasional exposure to cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.