HXGN EAM LEAD

Creative Solutions Services, LLC; New York (NY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Creative Solutions Services, LLC, located at 2 Broadway in NYC, is seeking an experienced HxGN EAM specialist for a hybrid role requiring 3-4 on-site days with 1-2 days remote. The role focuses on sustaining existing EAM configurations and infrastructure, with limited new functionality driven by business needs.

The ideal candidate will have 5+ years of HxGN EAM experience (v11+), strong Extensibility Framework and FlexSQL skills, and proven asset management expertise.

Qualifications

• Minimum 5 years HxGN EAM experience (v11+).
• Experience extending HxGN EAM via Extensibility Framework.
• Proficiency in developing and implementing FlexSQL.
• Hands-on Work and Asset management capabilities (Work Orders, Planning, Equipment).
• 5+ years in EAM delivery services and leading solution teams.
• Strong MS Office proficiency and ability to adapt systems to business needs.
• Solid understanding of relational databases and problem-solving skills.
• Excellent communication and ability to convey technical concepts to non-technical stakeholders.

Responsibilities

• Support sustainment of DOS EAM configurations and base implementation.
• Maintain existing EAM configurations with limited new functionality.
• Provide sustainment support for EAM solutions aligned to transit industry needs.
• Analyze business problems and deliver technical guidance for solutions.
• Assist end-to-end project activities from requirements through deployment.
• Lead requirements workshops and gap analyses with DOS Business lead.
• Design solutions using out-of-box functionality and collaborative design.
• Develop system reporting (queries, KPIs, dashboards) and test cases.
• Draft end-user training materials and assist in training.
• Support go-live activities and post-go-live support.
• Research system problems, provide troubleshooting and technical direction.

Skills

HxGN EAM experience

Extensibility Framework

FlexSQL

Work and Asset management

MS Office (Word/Excel/Visio/PowerPoint

Tools

HxGN EAM

FlexSQL

Extensibility Framework

Job description

2 BROADWAY in NYC-
HYBRID ROLE, 3-4 days on SITE with 1-2 days working from home.

RESPONSIBILITIES

• Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.
• This position will play a primary role in the sustainment of the existing configurations for the DOS HxGN EAM System, with limited focus on new functionality as business needs are identified.
• Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.
• Provides sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.
• Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile)
• Support DOS Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs
• Support DOS Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.
• Support DOS Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality
• Support DOS Business lead in identifing areas of system optimization based on business processes.
• Support DOS Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys)
• Support DOS Business lead in creating, validating, executing and documenting test cases
• Assist in the development of end-user training and reference materials
• Perform or assist in end-user training
• Assist in implementation go-live and post-go-live activities
• Support requests from users to research system problems or errors, and to assist in their resolution
• Provide technical evaluation of proposed technical solutions and provides technical direction for the development, design, and systems integration work including mobile

QUALIFICATIONS EXPERIENCE & EDUCATION

• Minimum 5 years HxGN EAM experience, v 11 and higher
• Proficiency in extending HxGN EAM through Extensibility Framework
• Proficiency in developing and implementing FlexSQL to achieve business needs
• Experienced in Work and Asset management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.)
• Minimum 5 years enterprise asset management system delivery services, leading solution development teams
• Minimum 5 years of experience in EAM implementations
• Proficient in MS Office applications, Word, Excel, Visio, PowerPoint, Project
• Ability to modify/adapt systems, applications, and programs to meet business requirements.
• Understanding of complex relational database organization, design, and functionality
• Experience in desktop / mobile computer support and troubleshooting software related problems
• Excellent oral, written and presentation communication skill in relating technical information to non-technical personnel
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization

A minimum of 5-10 years HxGN EAM (formerly known as Infor EAM) experience

Minimum 5 years hands-on experience in

• Proficiency in extending HxGN EAM through Extensibility Framework
• Proficiency in developing and implementing FlexSQL to achieve business needs

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