HVAC Truck Based Mechanic Foreman Technical Team Lead

Johnson Controls; New York (NY); On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls is seeking a HVAC Truck Based Mechanic Foreman Technical Team Lead to balance hands-on service, customer communication, and field coordination on each service call. You will lead by example, mentor technicians in the field, and help deliver safe, reliable outcomes while ensuring work complies with all applicable codes and standards.

In this role you will own the day-to-day field activity, coordinate work at customer sites, support quoting and scheduling, and maintain accurate

Qualifications

• Mechanical Journeyman License required.
• 5+ years of commercial HVAC or mechanical troubleshooting experience.
• Demonstrated field leadership experience and ability to coordinate the work of other employees and contractors at customer sites.
• Valid driver’s license.
• Licenses to work with refrigerants.
• Boiler and steam operational and service knowledge.
• Strong verbal and written communication skills.
• Ability to work independently while managing competing priorities in a field service environment.
• Accurate documentation habits and strong customer-facing professionalism.

Responsibilities

• Lead day-to-day field activity for truck-based HVAC technicians and support the coordination of work at customer sites.
• Perform preventive maintenance, repair, installation, and replacement of HVAC mechanical equipment and Building Control Systems.
• Provide Level 1 technical support and serve as an escalation point for more complex service issues.
• Coach and mentor branch technicians while supporting their technical development in the field.
• Support quoting, estimates, scheduling, service completion, and accurate project and service documentation.
• Communicate clearly with customers and internal teams to provide practical solutions and outcomes at the time of service.
• Provide safety leadership and instruction to technicians and subcontractors while ensuring work meets applicable state, local, and federal requirements.

Skills

Mechanical Journeyman License

5+ years HVAC experience

Field leadership experience

Valid driver’s license

Licenses for refrigerants

Boiler and steam knowledge

Strong communication skills

Independent work with priorities

Accurate documentation

Job description

HVAC Truck Based Mechanic Foreman Technical Team Lead

Johnson Controls is a global leader in smart, healthy and sustainable buildings. In this field leadership role, you will help customers keep HVAC systems and Building Control Systems operating safely, reliably, and efficiently while supporting a strong culture of service and teamwork.

Role Overview

This truck-based leadership position is ideal for a hands-on HVAC professional who can balance technical service, customer communication, and field coordination. You will lead by example, support technicians in the field, and help deliver quality outcomes at the time of service.

Key Responsibilities

• Lead day-to-day field activity for truck-based HVAC technicians and support the coordination of work at customer sites.
• Perform preventive maintenance, repair, installation, and replacement of HVAC mechanical equipment and Building Control Systems.
• Provide Level 1 technical support and serve as an escalation point for more complex service issues.
• Coach and mentor branch technicians while supporting their technical development in the field.
• Support quoting, estimates, scheduling, service completion, and accurate project and service documentation.
• Communicate clearly with customers and internal teams to provide practical solutions and outcomes at the time of service.
• Provide safety leadership and instruction to technicians and subcontractors while ensuring work meets applicable state, local, and federal requirements.

How You Will Do It

• Success in this role depends on strong field presence, sound judgment, and consistent follow-through.
• Own the outcomeby delivering safe, compliant work and taking accountability for service results.
• Stay close to the workby coordinating directly with technicians and customers, removing obstacles, and keeping service moving.
• Improve every daythrough candid communication, practical problem-solving, and disciplined follow-up on open issues.
• Win as one teamby sharing knowledge, building trust across field teams and internal partners, and respecting different perspectives.
• Use your technical expertise to guide field decisions, support troubleshooting, and help resolve issues efficiently on site.
• Maintain clear communication so technicians, customers, dispatch, and other stakeholders stay aligned on priorities and expectations.

Qualifications

• Mechanical Journeyman License.
• 5+ years of commercial HVAC or mechanical troubleshooting experience.
• Demonstrated field leadership experience and the ability to coordinate the work of other employees and contractors at customer sites.
• Valid driver’s license.
• Appropriate licenses to work with refrigerants.
• Boiler and steam operational and service knowledge.
• Strong verbal and written communication skills.
• Ability to explain technical information to both technical and non-technical audiences.
• Ability to work independently while managing competing priorities in a field service environment.
• Accurate documentation habits and strong customer-facing professionalism.

Nice to Have

• Experience with industrial HVAC chiller systems, plumbing, pipefitting, security and fire, or other mechanical equipment service work.
• Computer literacy and comfort using field service technology.
• Experience supporting quotes, scheduling, and pull-through work.
• Additional hands-on experience in residential, light commercial, or industrial service environments.

Why Join Us

You will join a team that values safety, service quality, and technical growth. This is a bargaining unit position with benefits provided through the applicable local labor union and collective bargaining agreement. It is also a chance to lead from the front, support customer outcomes, and help develop the next generation of field technicians.

Pay Range: $40.73 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.