HVAC TECH

Neighborly - MRR: Shell Account; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid training

Company-provided vehicle

Technology tools (iPad) for service

Job summary

A leading plumbing service provider is looking for a Service Technician in El Paso, TX. The role involves engaging with customers, diagnosing plumbing issues, and providing repair services. Successful candidates will have a Plumbing Apprentice License and at least 2 years of experience in plumbing. The position offers paid training, a company vehicle, and technology tools to enhance workflow. Join our dedicated team to build a successful career in plumbing and enjoy generous commission opportunities based on your performance.

Qualifications

• Ability to lift at least 50 lbs and work in confined spaces.
• At least 2 years of experience in drain cleaning and plumbing.
• Good customer interaction skills and a problem-solving attitude.
• Must have basic tools needed to perform services.

Responsibilities

• Meet customers and diagnose plumbing issues.
• Provide repair and maintenance services.
• Conduct whole home plumbing inspections.
• Providing Repair and Maintenance Services – You’ll do things like clearing drains of clogs and other tasks.
• Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from greeting the customer to collecting payment.

Skills

Drain cleaning experience

Plumbing techniques

Customer communication

Autonomy

Physical stamina

Education

Plumbing Apprentice License

Valid driver's license

Tools

Basic plumbing tools

iPad and software

Company vehicle access

Job description

Job Requirements

The following are the minimum requirements to be considered for this position:

• Must be able to lift at least 50 lbs., bend, stoop, and crawl into confined spaces.
• Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle.
• Must have at least 3 years of drain cleaning and plumbing experience.
• Must have basic tools needed to perform services.
• PLUMBING APRENTICE LICENSE
• HVAC LICENSE A PLUS, 5 YEARS EXPERIENCE.

If you are looking for a new career for a job that’s in demand, we are looking for you!

Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team.

Plumbing is a very important service work that’s always needed, even in times of economic uncertainty. As a Service Technician professional, you’ll be doing something that matters!

Within as soon as 90 days, you can be trained on the software needed out in the field.

Plus, you’ll be on a career path for more advanced plumbing skills and credentials that will give you future job security and an opportunity to grow your income. That’s why this is the best job on the planet!

How to Know if You Are a Good Fit for this Service Professional Position

This job isn’t for everyone. It can be hard work, long days, indoors and out, and you’ll work in various conditions. If you like what you see below, keep reading:

• You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day. Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
• You like the autonomy of working alone for the most part. After your initial training, you’ll be in your own company-provided van helping homeowners determine the best solution for their plumbing problems.
• You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
• You like working with tools and technology. You’ll need to be comfortable using a variety of different hand tools and power tools. You’ll also work with digital technology such as iPads and software applications. We’ll teach you the best way to use every tool required to perform the work.
• You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. Occasionally, you’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
• And afterward, you like to clean up. You take pride in your appearance and bring professionalism to your game. You’ll wear the Mr. Rooter uniform, which identifies you to our customers as one of the best in the industry.

At Mr. Rooter Plumbing, we give our employees the hands-on training and coaching they need every day.

Here’s What You’ll Be Responsible For

Initially, you’ll team up with a tech to train on the knowledge and skills you’ll need to perform. Once you are up to speed, you’ll be the face of the company and critical in providing an excellent experience for our customers.

You’ll provide crucial services for our customers’ homes and families. Here are the things you’ll be responsible for:

• Communicating with the Customer – You’ll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
• Diagnosing the Issue – Once you thoroughly investigate and diagnose the issue, you’ll offer the homeowner options to solve the problem.
• Completing Whole Home Plumbing Inspections – You’ll offer and conduct whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.
• Providing Repair and Maintenance Services – You’ll do things like clearing drains of clogs and other tasks.
• Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from greeting the customer to collecting payment.

How We Measure Success at Mr. Rooter Plumbing

The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins.

Here are some of the things we measure:

• Offering and Delivering Solutions – We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.
• Quality Workmanship – We make sure we get it done right, the first time.
• Operating Efficiently – We stay productive with our time and carefully use materials to avoid waste.
• High Customer Satisfaction – We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

Job Requirements

The following are the minimum requirements to be considered for this position:

• Must be able to lift at least 50 lbs., bend, stoop, and crawl into confined spaces.
• Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle.
• Must have at least 2 years of drain cleaning and plumbing experience.
• Must have basic tools needed to perform services.

How We Take Care of Our Team Members

• Paid Training – We make sure that you have the knowledge and skills to grow in your career.
• Branded Company-Provided Vehicle – After you are on your own, you’ll be driving your own van. Plus, you can take the vehicle home, so you’ll have no commuting costs.
• iPad and Software - We use state-of-the-art technology and software to make onsite customer interactions faster and easier.

After the initial training period, you will earn generous commissions based on your overall performance, additional work performed, and job profitability.

At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders or licensed plumbers.

If you’re ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY!