HVAC Startup Warranty Technician RNC

Southern Home Services Corp.; Raleigh (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Year-round work

Weekly pay

Paid time off

Medical, dental, vision

Health savings account

Flexible spending account

Growth opportunities

Employee discounts

Company vehicle

Job summary

Southern Home Services Corp. is seeking a Start-Up Warranty Technician to join a growing residential HVAC, plumbing, and electrical company in Raleigh, NC.

You will perform system start-ups, troubleshoot newly installed HVAC systems, and ensure compliance with warranties and regulations while delivering excellent customer service. The role emphasizes thorough inspections, reporting on system performance, and collaboration with installation teams to resolve issues before finalizing installations.

Qualifications

• CFC/EPA certification is required for compliance with environmental regulations.
• Strong working knowledge of HVAC systems and components.
• Valid driver’s license with a clean record and minimum 3 years of driving experience.
• Committed to high-quality workmanship with a positive and professional attitude.
• Dedicated to exceptional customer service and addressing customer needs.

Responsibilities

• Conduct initial start-ups of newly installed HVAC systems and verify performance.
• Diagnose and repair HVAC equipment issues to restore optimal functionality.
• Deliver thorough service results with complete customer satisfaction.
• Notify the office of needed parts and follow up to expedite repairs.
• Communicate clearly with customers and builders to resolve issues.
• Use company iPad to manage scheduled calls and maintain records.
• Work hours are 8:00 am–5:00 pm, with 7:00 am starts on shop days.
• Perform additional duties as assigned.

Skills

CFC/EPA Certification

HVAC knowledge

Valid driver’s license

Customer service

Professional attitude

Job description

Description

Start-Up Warranty Technician

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Are you ready to be Part of Something BIGGER!

Yellow Dot, a Southern Home Services Company, is looking for a dynamic- Start-Up Warranty Technician to join a thriving business that believes in work life balance and cares about YOU!

About this role:

The HVAC Start-Up Warranty Technician is responsible for conducting system start-ups and troubleshooting for newly installed HVAC systems, ensuring they operate efficiently and meet performance standards. This role involves performing comprehensive inspections, addressing any initial issues or deficiencies, and verifying compliance with manufacturer warranties and industry regulations. The technician works closely with installation teams and customers to resolve any problems promptly, provide detailed reports on system performance, and ensure that all aspects of the system are functioning correctly before finalizing the installation process. Excellent technical skills, attention to detail, and strong customer service abilities are crucial for success in this role.

In this role, you will be responsible for:

• Conduct initial start-ups of newly installed HVAC systems, ensuring they operate efficiently and meet performance standards.
• Diagnose and repair HVAC equipment issues, addressing any performance problems to restore optimal functionality.
• Deliver thorough and effective service results on every job, ensuring complete customer satisfaction.
• Notify the office of required parts and follow up to expedite procurement and ensure timely repairs.
• Communicate clearly and professionally with customers and builders as needed to resolve any issues.
• Use company-supplied iPad to manage scheduled calls, track work digitally, and maintain accurate records.
• Standard working hours are from 8:00 am to 5:00 pm, with a 7:00 am start time on shop days or as otherwise specified.
• Additional duties as assigned.

Required Qualifications:

• CFC/EPA Certification required for compliance with environmental regulations.
• Strong working knowledge of HVAC systems and their components.
• Valid driver’s license with a minimum of three years of driving experience and a clean record.
• Committed to high-quality workmanship with a positive and professional attitude.
• Dedicated to exceptional customer service and effectively addressing customer needs.
• Capable of interacting professionally with individuals at all organizational levels.
• Flexible and innovative team player who thrives in dynamic environments and contributes positively to team efforts.

The physical requirements of this job include:

• Lifting 50 pounds regularly and up to 100 pounds occasionally
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits:

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings accounting
• Flexible spending account
• Growth Opportunities
• Employee discounts
• Company paid short term life insurance
• Life insurance
• Company vehicle

This is a Non-Exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

Salary Description

$21.00 Hourly