HVAC Service Technician — On‑Site Diagnostics & Repair Pro

American Rooter; Caldwell (ID); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Comprehensive training

Health/dental/vision insurance

Growth opportunities

Company vehicle

Bonus opportunities

Job summary

American Rooter is seeking an HVAC Service Technician to diagnose and repair no-heat/no-cool calls and guide customers with professionalism, representing the ARD brand. You will respond to residential service requests, perform on-site repairs, and coordinate leads for system replacements with our install teams, while maintaining a calm, customer-focused approach.

This role emphasizes strong HVAC knowledge, mechanical aptitude, teamwork, and the ability to work a 5-day schedule with overtime and

Qualifications

• Must have at least 2 years of HVAC diagnostics.
• Mechanical aptitude and a strong desire to grow and learn.
• Team player who takes direction well and thrives in a structured environment.
• Strong attention to detail and problem-solving.
• Excellent time management and ability to meet deadlines.
• Must be able to lift heavy equipment, work in crawl spaces, and handle outdoor weather conditions.
• A valid driver's license and a clean driving record are required.
• Solid understanding of HVAC systems and diagnosing components.

Responsibilities

• Respond to residential HVAC service calls: no heat, no cool, poor performance.
• Troubleshoot and diagnose system issues with precision and efficiency.
• Perform small repairs on-site; expedite major fixes with install teams.
• Identify opportunities for system replacement and coordinate leads with sales/install team.
• Follow our proven process.
• Maintain a professional, friendly demeanor that makes customers feel at ease.
• THIS IS NOT AN INSTALL POSITION.

Job description

American Rooter is seeking an HVAC Service Technician to diagnose and repair no-heat/no-cool calls and guide customers with professionalism, representing the ARD brand. You will respond to residential service requests, perform on-site repairs, and coordinate leads for system replacements with our install teams, while maintaining a calm, customer-focused approach.

This role emphasizes strong HVAC knowledge, mechanical aptitude, teamwork, and the ability to work a 5-day schedule with overtime and