HVAC Service Technician

Salt Air Heating, Cooling and Electrical; Wilmington (NC); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance after 90 days

Paid time off after 90 days

Paid holidays after one year of employ

Tuition reimbursement for job-related

Tool purchase program

Ongoing technical training

Job summary

Salt Air Heating, Cooling & Electrical is seeking an HVAC Service Technician in Wilmington, NC. We value hands-on experience and a willingness to grow through coaching, training, and advancement opportunities.

This role focuses on routine maintenance, diagnostics, minor repairs, and delivering excellent customer service while following safety standards. Prior HVAC exposure and EPA considerations are a plus for this position.

Qualifications

• Basic understanding of heating, cooling, electrical, and refrigeration systems.
• Experience performing HVAC preventive maintenance and basic troubleshooting.
• Familiarity with HVAC diagnostic tools, gauges, and testing equipment.

Responsibilities

• Perform routine maintenance and inspections on residential HVAC systems.
• Diagnose and troubleshoot basic heating and cooling equipment issues.
• Perform minor repairs and assist senior technicians with more complex service calls.
• Check refrigerant levels, electrical components, filters, and overall system performance.
• Use HVAC diagnostic tools and testing equipment safely and effectively.
• Complete maintenance checklists and service documentation accurately.
• Communicate with customers about equipment conditions, repairs, and maintenance recommendations.
• Work with dispatch to complete scheduled service calls efficiently.
• Identify equipment issues and communicate parts or repair needs.
• Participate in ongoing technical training and ride-alongs with experienced technicians.
• Maintain a professional appearance and provide excellent customer service.
• Follow company safety procedures and service standards.

Skills

HVAC troubleshooting

Residential HVAC basics

Customer communication

Education

HVAC trade school or EPA certification (nice to have)

Tools

HVAC diagnostic tools

Job description

HVAC Service Technician

Company: Salt Air Heating, Cooling & Electrical

Location: Wilmington, NC

Job Type: Full-Time

Pay: Hourly, based on experience and qualifications

Job Description

Salt Air Heating, Cooling & Electrical is looking for an HVAC Service Technician with some hands-on experience who wants to continue developing their skills and growing their career.

We're looking for someone who understands the basics of residential heating and cooling systems, has experience performing maintenance and basic troubleshooting, and is ready to take the next step in their HVAC career.

You don't need to be a master technician, but you should have a good mechanical background, be comfortable working with HVAC equipment, and be motivated to learn more.

At Salt Air, we believe in developing our technicians through hands-on coaching, ongoing training, and opportunities for advancement.

What You'll Do

• Perform routine maintenance and inspections on residential HVAC systems.
• Diagnose and troubleshoot basic heating and cooling equipment issues.
• Perform minor repairs and assist senior technicians with more complex service calls.
• Check refrigerant levels, electrical components, filters, and overall system performance.
• Use HVAC diagnostic tools and testing equipment safely and effectively.
• Complete maintenance checklists and service documentation accurately.
• Communicate with customers about equipment conditions, repairs, and maintenance recommendations.
• Work with dispatch to complete scheduled service calls efficiently.
• Identify equipment issues and communicate parts or repair needs.
• Participate in ongoing technical training and ride-alongs with experienced technicians.
• Maintain a professional appearance and provide excellent customer service.
• Follow company safety procedures and service standards.

What We’re Looking For

• 1-3 years of residential HVAC service or maintenance experience preferred.
• Basic understanding of heating, cooling, electrical, and refrigeration systems.
• Experience performing HVAC preventive maintenance and basic troubleshooting.
• Familiarity with HVAC diagnostic tools, gauges, and testing equipment.
• Ability to work independently on routine maintenance calls.
• Strong mechanical aptitude and problem-solving skills.
• Valid driver's license.
• Ability to safely use ladders, hand tools, and power tools.
• Good communication and customer service skills.
• Dependable, professional, and willing to continue learning.
• HVAC trade school education or EPA certification is a plus.

Pay & Benefits

• Competitive hourly pay based on experience and skills.
• Additional incentives for planned maintenance agreement sales.
• Health insurance available after 90 days.
• Paid time off begins accruing after 90 days.
• Paid holidays after one year of employment.
• Tool purchase program through payroll deductions.
• Tuition reimbursement of up to 100% for approved job-related classes.
• Ongoing technical training, manufacturer training, and hands-on coaching.

Grow Your Career With Salt Air!

At Salt Air Heating, Cooling & Electrical, we're looking for technicians who take pride in their work and want to keep getting better.

You'll have the opportunity to expand your technical knowledge, learn from experienced professionals, and develop the skills needed to advance to a senior service technician position.

If you have a solid foundation in HVAC service, enjoy working with customers, and want to be part of a company that invests in its technicians, we'd love to hear from you.