HVAC Service Technician

Horizon Services, LLC.; Millsboro (DE); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Sign-on bonus

Paid training (150+ hours)

401(k) with company match

Paid holidays and PTO

Tuition reimbursement

Job summary

Horizon Services, LLC. is looking for an experienced HVAC Service Technician to troubleshoot, diagnose, and repair residential heating and cooling systems. You will perform maintenance, educate homeowners, and ensure exceptional service on every call.

Join a company that offers extensive training, advancement opportunities, and a strong focus on staff growth, with competitive pay and benefits.

Qualifications

• Experience as an HVAC Service Technician.
• EPA certification preferred.
• HVAC licenses or certifications preferred.
• Valid driver's license with clean record.
• Ability to pass background check and drug screening.
• Strong diagnostic and troubleshooting skills.
• Excellent customer service and communication abilities.
• Professional appearance and positive attitude.

Responsibilities

• Troubleshoot, diagnose, and repair residential heating and cooling systems.
• Perform preventative maintenance and system inspections.
• Recommend solutions to improve comfort, efficiency, and system performance.
• Educate homeowners on repair and replacement options.
• Deliver exceptional customer service and professionalism on every call.
• Maintain accurate service records and uphold company quality standards.

Skills

HVAC troubleshooting

Customer service

Diagnostics

Communication

Problem solving

Professional appearance

Education

HVAC licenses & EPA certification

NATE certification (preferred)

Tools

NATE certifications

Job description

HVAC Service Technician

Up to $45/Hour Base Pay Up to $3,000 Sign-On Bonus Top Technicians Earn $100,000+ Annually

Are you an experienced HVAC Service Technician who thrives on solving problems, helping homeowners, and delivering exceptional customer service? Looking to grow your career and increase your earning potential with a company that truly values its people? Join Horizon Services and discover why so many HVAC professionals choose to build long-term careers with us.

Why Join Horizon?

• Up to $45/hour base pay
• Up to $3,000 sign-on bonus for qualified candidates
• Performance-based bonuses and incentive opportunities
• Top performers earn $100,000+ annually
• Consistent, year-round work
• Flexible scheduling options
• Industry-leading training and advancement opportunities

Who We Are

For more than 30 years, Horizon Services has been a trusted leader in residential heating, cooling, plumbing, and home services. Our reputation is built on technical expertise, customer satisfaction, and a culture that puts employees first.

At Horizon, we believe our people are the key to our success. That's why we invest in training, career development, and opportunities for advancement. When our employees succeed, our customers benefit. Simply put, happy employees create happy customers.

What You'll Do

As an HVAC Service Technician, you will:

• Troubleshoot, diagnose, and repair residential heating and cooling systems
• Perform preventative maintenance and system inspections
• Recommend solutions to improve comfort, efficiency, and system performance
• Educate homeowners on repair and replacement options
• Deliver exceptional customer service and professionalism on every call
• Maintain accurate service records and uphold company quality standards

What We Offer

Competitive Compensation

• Up to $45/hour base pay
• Bonus and incentive programs that reward performance
• Top technicians earn $100,000+ per year
• Up to $3,000 sign-on bonus
• Two weeks of paid time off for all new hires

Stability & Flexibility

• Consistent, full-time, year-round employment
• Multiple shift opportunities available
• Flexible scheduling options
• Four 10-hour schedules available in select locations
• Reliable demand and a strong service pipeline

Professional Growth & Development

• More than 150 hours of paid training annually
• Advanced HVAC, technical, and customer service training
• NATE certification and licensing support
• Tuition reimbursement and scholarship programs
• Clear advancement opportunities
• Promote-from-within culture where many leaders started in the field

Comprehensive Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability coverage
• Wellness Reimbursement Program
• Employee Assistance Program
• Paid Holidays and Paid Time Off
• 401(k) with company matching contributions
• Employee discounts

What We’re Looking For

• Experience as an HVAC Service Technician
• Relevant HVAC licenses and certifications preferred
• EPA certification preferred
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening
• Strong diagnostic and troubleshooting skills
• Excellent customer service and communication abilities
• Professional appearance and positive attitude
• Dependable, motivated, and committed to quality workmanship