HVAC Service Technician

Airtron; Louisville (KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Airtron Heating & Air Conditioning in Louisville, KY, seeks an HVAC technician to service residential systems. You will inspect ducting, perform startups, troubleshoot issues, and clearly explain work to customers.

We value safety, teamwork, and reliability. Requirements include a high school diploma or GED, 1+ HVAC service experience, EPA certification, and a valid driver’s license. Overtime and occasional weekends may be required.

Qualifications

• High school diploma or GED required.
• 1+ HVAC service experience.
• EPA Certification required.
• Solder/Brazing skills.
• Good verbal and written communication skills.
• Must be able to communicate in English effectively, both verbally and in writing.
• Basic computing skills; able to use a computer, laptop or tablet.
• Valid driver’s license required.
• Overtime with little notice; weekend hours may be required.

Responsibilities

• Maintain and repair heating and air equipment.
• Inspect and maintain ducting and materials/equipment.
• Identify, wire, and start-up complete residential systems.
• Troubleshoot, resolve, and repair issues to keep systems functioning.
• May perform startups, testing and recording results for each system.
• Explain services and repairs to dispatch/customers.
• Coordinate with office for day-to-day work schedule.
• Procure parts for appointments and ensure readiness for service day.
• Transport parts, materials and tools to job site; proper accountability.
• Complete paperwork neatly and timely; debrief with customer after service.
• Maintain vehicle cleanliness and organization.
• Follow safety policies and procedures.

Skills

Communication skills

English proficiency

Overtime availability

Vehicle operation

Basic computing

Education

High school diploma or GED

EPA Certification

HVAC trade school certification

Tools

Microsoft Outlook

Laptop/Tablet use

Job description

At Airtron Heating & Air Conditioning, we help homeowners stay comfortable year-round with trusted heating, cooling, and HVAC solutions. For more than 40 years, we've built our reputation by showing up, doing quality work, and treating customers with honesty and respect. We're proud to be the neighbor people can count on and we're looking for team members who share that same commitment to serving others and doing the job right. At Airtron, we're looking for people who take pride in their work, care about their teammates, and are committed to delivering an exceptional experience for every customer. If that sounds like you, we'd love to have you on our team!

Essential Duties/Responsibilities

• Maintain and repair heating and air equipment.
• Inspect and maintain ducting and company materials/equipment within a serviceable condition.
• Identify, wire, and start-up complete residential systems.
• Troubleshoot, recommend, and resolve/repair all issues to keep equipment functioning properly.
• May perform start-ups, testing & recording results for each system during start-up to ensure the system is functioning properly.
• Perform proper inspection of system and inform dispatch/customer of any outstanding concerns.
• Explain each service and repair performed to dispatch/customer.
• Directly coordinate with office for day-to-day work schedule.
• Facilitates order for all parts required for appointments and ensure preparedness for the day of service.
• Transport parts, materials and tools to the job site and provide proper accounting of assigned items.
• Completes all paperwork/tablet neatly and timely as required Debrief all service(s) provided with dispatch/customer after each service call with respective documentation.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Abides by all company standards of performance and code of ethics.
• Maintaining a courteous demeanour with all customers and associates.
• Ensure all foot ware has protective floor savers while working in customer homes.
• Follows safety policies and procedures.

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• Other duties as assigned.
• Duties may vary by location.

Minimum Requirements

• High school diploma or GED
• 1+ HVAC service experience
• EPA Certification
• Solder/Brazing skills
• Good verbal and written communication skills
• Must be able to communicate in English effectively, both verbally and in writing
• Beginner computing skills and able to use a computer, laptop or tablet.
• Basic proficiency in navigating the internet and email software such as Microsoft Outlook
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required

Preferred Qualifications

• HVAC trade school certification
• 1-2 years’ experience in construction, HVAC or related experience

Additional Knowledge, Skills and Abilities

• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization.
• Related work experience may be substituted for education.
• Safety mindset and acceptance of a safety culture

Working Conditions

Majority of work will take place at occupied residential homes and/or construction sites. Minimal time spent in an office environment. Travel on vehicle to and from work locations. Regularly exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors. Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.

Physical Requirements

Must be able to drive and operate a motorized passenger vehicle or forklift. Must be able to lift/move up to 50 pounds frequently. Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching. Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms/scaffolding (using the appropriate fall protection requirements). Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots. Must be able to adhere to long periods of standing, walking or sitting. Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely. With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception. Ability to express or exchange ideas by means of the spoken word to impart oral information to others. Ability to enter text or data into a hand-held device or computer by means of a traditional keyboard or 10-key numeric keypad. Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.

Airtron is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Airtron.

Welcome to Airtron Careers! Airtron is looking for new team members to join us! We are more than just a heating and air conditioning installer and service provider, we are a family of hard-working, dedicated, and happy technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives, and more. Being an Airtron team member is rewarding and exciting, and every day we get to see our customers smile. We have earned our reputation for excellence. We are proud to work at Airtron, whether it’s in Ohio, Texas, Indiana, Maryland, North Carolina, or Tennessee.