HVAC Service Technician

Sancrest Llc; Franklin (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Sancrest Llc in Franklin, TN seeks a Lead HVAC Service Technician to diagnose, repair, and maintain residential and light commercial systems. You will mentor junior technicians, document work using field software, and ensure compliance with codes and safety standards.

This role requires strong customer communication, proactive problem solving, and a commitment to quality workmanship and safety. You will take ownership of service outcomes and help grow the service team.

Qualifications

• Advanced troubleshooting and hands-on HVAC repair/maintenance skills.
• Strong understanding of HVAC systems and code/safety requirements.
• Ability to lead, coach, and mentor other technicians.

Responsibilities

• Diagnose HVAC system issues and complete accurate repairs and maintenance
• Adhere to applicable codes, safety procedures, and industry best practices
• Use digital tools to document service work and track outcomes
• Communicate clearly with customers and address questions professionally
• Mentor and support junior technicians, modeling best practices in the field
• Collaborate with a service-focused, growth-minded team and take ownership of results

Skills

HVAC Troubleshooting

Code & Safety Knowledge

Leadership & Mentoring

Documentation & Reporting

Customer Service

Tools

Field service software

Job description

Lead HVAC Service Technician

Provide expert field service for residential and light commercial HVAC systems. Perform advanced diagnostics, repairs, and maintenance, ensuring strong attention to code compliance, safety, and quality workmanship.

Key Responsibilities

• Diagnose HVAC system issues and complete accurate repairs and maintenance


• Adhere to applicable codes, safety procedures, and industry best practices


• Use digital tools to document service work and track outcomes


• Communicate clearly with customers and address questions professionally


• Mentor and support junior technicians, modeling best practices in the field


• Collaborate with a service-focused, growth-minded team and take ownership of results

Qualifications & Skills

• Advanced troubleshooting and hands-on HVAC repair/maintenance skills


• Strong understanding of HVAC systems and code/safety requirements


• Ability to lead, coach, and mentor other technicians


• Comfort using digital tools for documentation and communication


• Reliable, safety-conscious, and committed to superior customer service