HVAC Service Technician

Airtron LLC; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Airtron Heating & Air Conditioning seeks an experienced HVAC Service Technician to deliver top-quality maintenance and repair for residential heating and cooling systems. The role reports to the HVAC Service Supervisor and Operations Management, ensuring work is completed accurately and efficiently.

The technician will diagnose, troubleshoot, and resolve issues, coordinate with the office for daily scheduling, and maintain a clean, safe job site while providing exceptional customer service.

Qualifications

• High school diploma or GED required or equivalent.
• 1+ HVAC service experience
• EPA Certification must be held.
• Soldering/Brazing skills required.
• Good verbal and written communication in English.

Responsibilities

• Maintain and repair heating and air equipment.
• Inspect and maintain ducting and materials/equipment.
• Identify, wire, and start-up residential systems.
• Troubleshoot issues to keep equipment functioning.
• Coordinate with dispatch for daily work schedule.
• Ensure proper paperwork and documentation after each service call.

Skills

Verbal communication

Written communication

Team player

Education

High school diploma or GED

HVAC trade school certification

Tools

Solder/Brazing

EPA Certification

Job description

At Airtron Heating & Air Conditioning, we help homeowners stay comfortable year-round with trusted heating, cooling, and HVAC solutions. For more than 40 years, we've built our reputation by showing up, doing quality work, and treating customers with honesty and respect. We're proud to be the neighbor people can count on—and we're looking for team members who share that same commitment to serving others and doing the job right. At Airtron, we're looking for people who take pride in their work, care about their teammates, and are committed to delivering an exceptional experience for every customer. If that sounds like you, we'd love to have you on our team.

The HVAC Service Technician will deliver exceptional HVAC service and maintenance on residential heating and air conditioning systems under the direction of the HVAC Service Supervisor and Operations Management to ensure all work is performed correctly.

Essential Duties/Responsibilities

• * Maintain and repair heating and air equipment.
• * Inspect and maintain ducting and company materials/equipment within a serviceable condition.
• * Identify, wire, and start-up complete residential systems.
• * Troubleshoot, recommend, and resolve/repair all issues to keep equipment functioning properly.
• * May perform start-ups, testing & recording results for each system during start-up to ensure the system is functioning properly.
• * Perform proper inspection of system and inform dispatch/customer of any outstanding concerns.
• * Explain each service and repair performed to dispatch/customer.
• * Directly coordinate with office for day-to-day work schedule.
• * Facilitates order for all parts required for appointments and ensure preparedness for the day of service.
• * Transport parts, materials and tools to the job site and provide proper accounting of assigned items.
• * Completes all paperwork/tablet neatly and timely as required
• * Debrief all service(s) provided with dispatch/customer after each service call with respective documentation.
• * Inspection of area for cleanliness after job completion.
• * Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• * Abides by all company standards of performance and code of ethics.
• * Maintaining a courteous demeanor with all customers and associates.
• * Ensure all foot ware has protective floor savers while working in customer homes.
• * Follows safety policies and procedures.
• * Other duties as assigned.
• * Duties may vary by location.

Minimum Requirements

• * High school diploma or GED 1+ HVAC service experience EPA Certification Solder/Brazing skills Good verbal and written communication skills Must be able to communicate in English effectively, both verbally and in writing Beginner computing skills and able to use a computer, laptop or tablet. Basic proficiency in navigating the internet and email software such as Microsoft Outlook Valid driver's license required Ability to work overtime with little notice; weekend hours may occasionally be required

Preferred Qualifications

• * HVAC trade school certification 1-2 years’ experience in construction, HVAC or related experience

Additional Knowledge, Skills and Abilities

• * Willingness to learn and be a part of a team Positive attitude and a team player Ability to build positive relationships with customers, both internal and external Willingness and ability to work collaboratively with all levels of the organization. Related work experience may be substituted for education. Safety mindset and acceptance of a safety culture

Working Conditions: Majority of work will take place at occupied residential homes and/or construction sites. Minimal time spent in an office environment. Travel by vehicle to and from work locations Regularly exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

Physical Requirements

Must be able to drive and operate a motorized passenger vehicle or forklift Must be able to lift/move up to 50 pounds frequently Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms/scaffolding (using the appropriate fall protection requirements) Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots Must be able to adhere to long periods of standing, walking or sitting Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely. With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception Ability to express or exchange ideas by means of the spoken word to impart oral information to others Ability to enter text or data into a hand-held device or computer by means of a traditional keyboard or 10-key numeric keypad Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools * Physical requirements may vary by location.

Airtron is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Airtron is an equal opportunity employer committed to diversity and inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

Welcome to Airtron Careers! Airtron is looking for new team members to join us! We are more than just a heating and air conditioning installer and service provider, we are a family of hard-working, dedicated, and happy technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives, and more. Being an Airtron team member is rewarding and exciting, and every day we get to see our customers smile. We have earned our reputation for excellence. We are proud to work at Airtron, whether it’s in Ohio, Texas, Indiana, Maryland, North Carolina, or Tennessee.