HVAC Service Technician

Shanklin Heating and Air Conditioning, LLC; Akron (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

100% employee health insurance paid

401(k) with company match

Paid time off

Tool and boot allowances

Ongoing technical training

Job summary

Shanklin Heating and Air Conditioning, LLC in Akron, Ohio is seeking an HVAC Service Technician to diagnose, service, repair, and maintain residential HVAC systems. You'll be part of a team that values professionalism and growth.

The ideal candidate has over a year of HVAC experience and strong troubleshooting skills. The position offers competitive pay and comprehensive benefits including health insurance, 401(k), and paid time off.

Qualifications

• 1+ year of residential HVAC experience preferred.
• Commitment to serving customers at the highest level.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Diagnose, service, repair and maintain residential HVAC systems.
• Build trust with customers through honest recommendations and professional service.
• Serve and educate customers so they can make informed decisions.

Skills

Strong diagnostic and troubleshooting skills

Excellent communication and customer service skills

Positive attitude and willingness to learn

Team-first mindset and strong character

Education

EPA certification

Job description

About The Role

As an HVAC Service Technician, you'll diagnose, service, repair and maintain residential HVAC systems while delivering an exceptional customer experience. This role is ideal for someone who takes pride in their work, enjoys solving problems and wants to be part of a team that values professionalism, growth and service.

Responsibilities

• Diagnose, service, repair and maintain residential HVAC systems
• Build trust with customers through honest recommendations and professional service
• Serve and educate customers so they can make informed decisions about their comfort systems
• Deliver an exceptional customer experience on every call
• Accurately document work performed and recommendations made
• Participate in ongoing training and professional development
• Represent Shanklin’s values and reputation in every customer interaction

Qualifications

• 1+ year of residential HVAC experience preferred
• EPA certification preferred
• Strong diagnostic and troubleshooting skills
• Excellent communication and customer service skills
• Positive attitude and willingness to learn
• Commitment to serving customers at the highest level
• Team‑first mindset and strong character
• Valid driver's license with an acceptable driving record

What We Offer

• Competitive pay based on experience, certifications, and performance
• Performance incentives and bonus opportunities100% employee health insurance paid by Shanklin
• 50% family health insurance contribution
• Dental and vision insurance
• 401(k) with company match
• Paid time off
• Tool and boot allowances
• Ongoing technical training
• Personal development and leadership coaching
• Advancement opportunities
• Additional family‑focused benefits