HVAC Service Manager: Lead Tech Team and Customer Success

Absolute Services; Louisville (KY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Disability & Term Life Insurance

Matching 401k benefits

On-going training & development

Paid Holidays

Paid Time Off (PTO)

Job summary

A HVAC services company in Louisville, KY, is searching for an enthusiastic HVAC Manager to oversee a team and ensure quality service delivery. Responsibilities include managing technicians, conducting field safety inspections, and enhancing customer satisfaction through effective coaching and training. The ideal candidate should possess strong organizational and diagnostic skills, a valid driver's license, and the ability to handle heavy equipment. This role also emphasizes leadership in a challenging environment.

Qualifications

• Strong organizational leadership skills to lead and grow a team of technicians.
• Strong technical background in diagnostic skills on all residential and light commercial equipment.
• Valid drivers’ license and ability to pass background test and drug screen.

Responsibilities

• Daily management of high-volume service department, HVAC service technicians and staff.
• Evaluate workload and schedule of service work.
• Train a team of techs on technical and sales knowledge.
• Communicate with customers and office staff.
• Report on team performance.

Skills

Organizational leadership

Technical background

Communication skills

Sales-driven

Job description

A HVAC services company in Louisville, KY, is searching for an enthusiastic HVAC Manager to oversee a team and ensure quality service delivery. Responsibilities include managing technicians, conducting field safety inspections, and enhancing customer satisfaction through effective coaching and training. The ideal candidate should possess strong organizational and diagnostic skills, a valid driver's license, and the ability to handle heavy equipment. This role also emphasizes leadership in a challenging environment.