HVAC Service Manager

Kelso Industries; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading facilities service provider in Charlotte, NC, is seeking an experienced HVAC Service Manager to lead a team of technicians. The role requires over 10 years of HVAC service experience in commercial settings, strong leadership abilities, and a desire to grow within the company. Competitive salary, benefits package, and growth opportunities are provided.

Benefits

Competitive base salary

Comprehensive benefits package

Company vehicle and gas card

PTO

Qualifications

• 10+ years of hands-on HVAC service experience in commercial and/or industrial sectors.
• Experience managing projects and leading small teams.
• Valid driver’s license and clean driving record.

Responsibilities

• Lead and support a team of HVAC service technicians.
• Oversee daily service operations and scheduling.
• Ensure high-quality service delivery and customer satisfaction.

Skills

HVAC service experience

Leadership

Technical knowledge

Communication

Organizational abilities

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Job description

Overview

Join to apply for the HVAC Service Manager role at Kelso Industries.

Together We Build – Partnership, Innovation, Excellence, and Safety at Kelso Industries. We’re inviting you to be part of a team built on PARTNERSHIP, INNOVATION, EXCELLENCE, and SAFETY.

Kelso Industries comprises 26 (and growing) market-leading operating companies with over 2,600 employees, delivering HVAC, mechanical, refrigeration, plumbing, and electrical solutions. We are building the nation’s preferred technical service partnership for commercial MEP+ ecosystems, serving industrial, commercial, and institutional clients—including Fortune 500 companies—across the United States.

• PARTNERSHIP means we work together with trust, loyalty, and an owner mindset, striving for win-win outcomes.
• INNOVATION drives us to think differently and create real value in everything we do.
• EXCELLENCE requires high expectations and delivering exceptional results.
• SAFETY is foundational—physical and psychological safety matter every day.

If you’re looking for a place to grow your career, be valued, and contribute to something meaningful, we’d love to have you on our team.

About This Role

As an HVAC Service Manager at Kelso Industries, you will work in our service division as an employee of Kelso Building Services. We’re seeking a seasoned HVAC Service Technician with proven leadership experience who’s ready to take on the challenge of being a Service Manager and play a key role in building out our service operations.

What You’ll Do

• Lead and support a team of HVAC service technicians
• Oversee daily service operations and scheduling
• Ensure high-quality service delivery and customer satisfaction
• Assist with project planning, resource allocation, and job costing
• Provide technical guidance and mentorship to junior technicians
• Collaborate with sales and installation teams to ensure seamless project execution
• Monitor KPIs and help implement process improvements

What You’ll Bring

• High school diploma or GED equivalent
• 10+ years of hands-on HVAC service experience in the commercial and/or industrial sectors
• Experience managing projects and leading small teams
• Proficiency with Microsoft Outlook and Excel
• Strong technical knowledge and troubleshooting skills
• Excellent communication and organizational abilities
• A desire to grow into a leadership role and make a long-term impact
• Valid driver’s license and clean driving record

What You’ll Get

• Competitive base salary
• Comprehensive benefits package
• Company vehicle and gas card
• PTO

Why Join Kelso Industries

Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.

Here You Will Experience

• Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.
• Company Culture: Thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.
• Impact: Your work directly contributes to meaningful outcomes and a sense of purpose.
• Competitive Compensation & Benefits: Fair rewards with perks that enhance financial security, health, and well-being.

Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, veteran status, disability, or any other characteristic protected by law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Facilities Services

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