HVAC Service Field Supervisor

Nick’s Plumbing and Air; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Medical coverage

Health Savings Account

Flexible Spending Account

Growth Opportunities

Company vehicle

Job summary

Nick's Plumbing and Air Conditioning, a Southern Home Services Company, is seeking an HVAC Service Field Supervisor to lead field service teams, ensuring high-quality installations, maintenance, and repairs.

The role requires 5+ years in residential HVAC, EPA certification, and a strong focus on safety and customer satisfaction. You will manage schedules, guide technicians, and uphold company standards across diverse environments.

Qualifications

• Minimum 5 years hands-on experience in residential HVAC systems.
• EPA Certification required.
• Valid driver's license with clean driving record.
• Strong customer service focus and commitment to exceeding client expectations.
• Ability to interact professionally with all organizational levels.

Responsibilities

• Oversee installation, addition, or replacement of HVAC systems in residential properties.
• Direct daily operations: scheduling, job assignments, workflow management.
• Approve purchase of equipment and parts meeting standards.
• Supervise and coach HVAC technicians, provide training and evaluations.
• Perform additional duties as assigned.

Skills

HVAC field supervision

Customer service

Safety & compliance

Problem solving

Interpersonal communication

Tools

Service Titan

NATE Certification

Job description

Description

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Are you ready to be Part of Something BIGGER!

Nick's Plumbing and Air Conditioning, a Southern Home Services Company, is looking for a dynamic HVAC Service Field Supervisor to join a thriving business that believes in work life balance and cares about YOU!

About this role:

The HVAC Field Supervisor oversees and manages the daily operations of HVAC service teams in the field. This role involves supervising and guiding HVAC technicians and installers to ensure the effective and efficient execution of HVAC installations, maintenance, and repairs. The Field Supervisor coordinates schedules, manages job assignments, and ensures adherence to safety standards and company policies. The HVAC Field Supervisor plays a crucial role in optimizing team performance, enhancing customer satisfaction, and achieving departmental goals.

In this role, you will be responsible for:

• Manage and supervise the installation, addition, or replacement of HVAC systems in residential properties, ensuring high standards of quality and efficiency.
• Direct and streamline daily operations, including scheduling, job assignments, and workflow management to optimize team performance and service delivery.
• Oversee and approve the purchase of equipment and repair parts, ensuring that all materials meet company standards and project requirements.
• Supervise and guide a team of HVAC technicians, providing support, training, and performance evaluations to foster professional development and maintain high service standards.
• Additional duties as assigned.

Required Qualifications:

• Minimum of 5 years of hands‑on experience in residential HVAC systems, demonstrating deep technical expertise.
• Required EPA Certification for compliance with environmental regulations and standards.
• Valid driver's license and clean driving record.
• Exhibits a proactive and enthusiastic approach to work with a strong dedication to delivering exceptional quality.
• Prioritizes outstanding customer service and consistently aims to exceed client expectations.
• Capable of interacting professionally with individuals at all organizational levels, managing diverse situations with skill.
• Demonstrates flexibility and creativity in problem‑solving and adapting to changing environments.
• Possesses strong critical thinking and analytical skills to diagnose and resolve complex HVAC issues effectively.

Preferred Qualifications:

• Service Titan experience
• NATE Certification

The physical requirements of this job include:

• Lifting 50 pounds regularly and up to 100 pounds occasionally
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits:

We offer a rewarding career path with great benefits, flexible schedules, professional and on‑the‑job training, and growth plans. Be a part of the team our customers call the finest in the industry.

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings accounting
• Flexible spending account
• Growth Opportunities
• Employee discounts
• Company paid short term life insurance
• Life insurance
• Company vehicle

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.