HVAC Sales Representative

FirstCall Group; Chesapeake, Northern (VA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive healthcare

401(k) with 5% match

Paid time off

Career growth programs

Company vehicle allowance

Phone allowance

Uniforms and boot allowance

Referral bonus

Job summary

FirstCall Mechanical seeks an HVAC Sales Representative in Chesapeake, VA to grow service relationships with new customers and manage end-to-end sales cycles. You will identify opportunities, schedule meetings, and present tailored HVAC solutions, including maintenance and digital service options.

The role emphasizes building strong customer partnerships, delivering value, and driving profitable outcomes for the service business while aligning with FirstCall’s growth strategy.

Qualifications

• 2-3 prior progressive sales roles.
• Experience in retrofit and PM sales.
• Technical aptitude with attention to detail.
• Excellent presentation skills for one-on-one and group settings.
• Experience selling service and maintenance.
• Familiarity with sales methodologies and disciplines.
• Knowledge of building HVAC systems.

Responsibilities

• Identify, target, and qualify prospective customers.
• Schedule appointments and build a referral network.
• Conduct sales calls to uncover needs and present FirstCall solutions.
• Propose solutions focusing on maintenance agreements and digital offerings.
• Finalize proposals and secure commitments.
• Lead kickoff meetings and manage accounts to renewals.
• Collaborate with branch team and use BuildOps for progress.

Skills

Progressive sales roles

Retrofit and PM sales

Technical knowledge

Presentation skills

Service and maintenance sales

Sales methodologies

Building HVAC Systems

Tools

BuildOps

Job description

HVAC Sales Representative# HVAC Sales RepresentativeSTR Chesapeake - Chesapeake, VA 23320## OverviewLevelExperienced## DescriptionA FirstCall Mechanical Company **HVAC SALES REPRESENTATIVE****Location:**Chesapeake, VA**WHO IS FIRSTCALL MECHANICAL?** STR Mechanical is a commercial and industrial HVAC services provider in the Charlotte metro area. Founded in 2006, STR Mechanical partnered with FirstCall Mechanical in 2022.FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. **BENEFITS OVERVIEW** FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: * **Competitive Weekly Pay*** **Comprehensive Healthcare Coverage** - Medical, Dental, Vision, Free Telehealth + More* **Financial Resources**- 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability* **Time-Off & Holidays**- Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans* **Career Growth & Development**- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program* **Generous Referral Bonus** of $2,500 per referral* **Role-Specific Perks** - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances**POSITION OVERVIEW** We are currently seeking an **HVAC Sales Representative**. The HVAC Sales Rep is critical to the overall growth and profitability of the HVAC Service business. The candidate chosen will be responsible for initiating, establishing and building profitable service relationships between new customers and FirstCall Mechanical. **JOB RESPONSIBILITIES*** Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.* Contacts prospective customers and schedules appointments* Builds a referral network to identify new customers* Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment* Develops a sense of urgency to resolve needs and positions FirstCall Mechanical as the supplier of choice* Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization* Understands the customer's business and speaks their language* Reviews and finalizes proposals with prospects and secures their commitment to the FirstCall Mechanical solution* Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process* Keeps management informed of progress and account status using BuildOps tool and other means* Develops and implements territory marketing plans consistent with the FirstCall Mechanical business strategy**ACCOUNTABILITIES*** Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry* Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs**ORGANIZATIONAL ALIGNMENT**This position reports to the local Branch Leader and has a responsibility to the entire service team and all of our customers.## Qualifications**QUALIFICATIONS*** 2-3 previous progressive sales roles* Retrofit and PM sales experience, preferred* Aptitude for technical knowledge with high level of attention to detail* Excellent presentation skills complete with the ability to captivate in both individual and group communications.* Experience selling service and maintenance* Exposure to sales methodologies, standards, and disciplines.* Knowledge of Building HVAC Systems**BEHAVIORAL PROFILE****Language Skills** Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.**Mathematical Skills** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.**Reasoning Ability** Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.**Environmental Requirements**Will be required to work in a field environment, multiple customer sites on a daily basis.**Physical Demands**While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.**NOTE:** This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.***FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.***