HVAC Rental Service Manager | Lead Tech Team & Operations

Serendipity Recruiting; Denver (CO); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Life Insurance

401k with company match

Paid time off

Career development and advancement

Employee discount programs

Job summary

Serendipity Recruiting is seeking Service Technicians for a growing HVAC rental operation in Denver, CO. The role offers entry to senior levels, focusing on installation, maintenance, and customer-focused service in a fast-paced environment.

Responsibilities include supervising field activities, coordinating with sales, and ensuring safety and quality in all service processes. Overtime and on-call work are common during peak seasons, with benefits and career growth opportunities available.

Qualifications

• 2-5 years of experience in the HVAC rental industry, preferably in management.
• Associate’s degree, 2-year HVAC certificate, or Universal Refrigeration Certificate.
• 1-3 years of supervisory experience.
• Proficiency in Microsoft Office and experience with MRP or rental software.
• Strong organizational skills and independent work capability.
• Detail-oriented with excellent communication abilities.
• Ability to lift/move up to 50 lbs. safely.
• Valid driver’s license and meets DOT and MVR requirements.
• Customer service oriented with a mechanical aptitude and eagerness to learn.

Responsibilities

• Ensure timely and high-quality service for customer orders.
• Oversee equipment installation, including gas connections and ductwork.
• Adhere to safety protocols and use appropriate safety gear.
• Conduct equipment start-ups, repairs, and maintenance of HVAC systems.
• Manage logistics for equipment pick-up, reconditioning, and storage.
• Lead the service team, foster a positive work environment, and conduct performance evaluations.
• Implement and monitor service processes to improve customer experiences.
• Ensure safety practices and inventory management align with company standards.
• Train Technicians on maintenance and installation of equipment.
• Collect and respond to customer feedback to achieve operational goals.

Skills

Customer service

Organizational skills

Communication skills

Mechanical aptitude

Education

Associate’s degree

2-year HVAC certificate

Universal Refrigeration Certificate

Tools

Microsoft Office

MRP software

Rental software

Job description

Serendipity Recruiting is seeking Service Technicians for a growing HVAC rental operation in Denver, CO. The role offers entry to senior levels, focusing on installation, maintenance, and customer-focused service in a fast-paced environment.

Responsibilities include supervising field activities, coordinating with sales, and ensuring safety and quality in all service processes. Overtime and on-call work are common during peak seasons, with benefits and career growth opportunities available.