HVAC/R Technician II

Comprehensive Energy Services, Inc.; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Comprehensive Energy Services, Inc. is seeking an HVAC/R Service Technician II with chiller experience to perform a range of HVAC/R jobs for industrial and commercial customers.

The role requires decisiveness, courtesy, and dependability, with initiative and strong communication across customer groups. Responsibilities include servicing HVAC/R systems, preparing service tickets on-site, and identifying revenue opportunities.

Qualifications

• Minimum five years of commercial service experience with at least three manufacturers.
• Minimum three years with air-cooled chillers, ice machines, chilled water units, VRF and boilers.
• Chiller experience is required.

Responsibilities

• Conduct HVAC/R servicing jobs promptly, professionally and efficiently.
• Perform routine HVAC/R service activities and prepare service tickets on site.
• Identify potential revenue leads by offering additional services to customers.
• Develop customer leads and refer to CES Sales team.
• Lead project repairs or replacements as assigned.
• Adhere to safety equipment usage and maintain clean company vehicle.

Skills

Customer service

Time management

Oral and written communication

Safety equipment use

MS Office

Ability to travel to job sites

Education

High school diploma or GED

HVACR program certificate (2+ years)

Tools

MS Office

Job description

Summary

CES is seeking an HVAC/R Service Technician II with chiller experience who will be responsible for performing a range of HVAC/R jobs for industrial and commercial customers. The incumbent in this role will need to be decisive, courteous and dependable. The HVAC/R Service Technician II must also possess the capability to take initiative and communicate well with all customer groups.

Essential Duties

• Conduct HVAC/R servicing jobs promptly, professionally and efficiently
• Perform routine HVAC/R service activities
• Prepare Service Tickets by collecting all required information, notes, and signatures while on the customer site
• Recognize potential revenue leads by communicating additional services with the customer. Listed are a few service examples: unit components, unit replacements, add-on units, and commercial service contracts
• Develop and refer customer leads to the CES Sales team
• Willing to conduct non-service related support for the Installation Departments, as assigned
• Perform related duties as directed by the Service Manager
• Lead project repairs or replacements, as assigned
• Demonstrate proper use of Safety Equipment at all times
• Ability to manage time and workload effectively
• Flexibility to work overtime/weekends, as needed
• Ensure company vehicle is in clean and well maintained at all times
• Ensure compliance with safe driving practices while driving a company vehicle
• Use of cellular phone while driving company vehicle is prohibited
• Flexibility to work weekdays, weekends, holidays and overtime is required
• Participation in an On Call rotation

Experience

• Must have chiller experience.
• Minimum five (5) years of successful experience in commercial service and with at least three (3) different manufacturer's equipment
• Minimum three (3) years experience with air-cooled chillers, ice machines, chilled water units, light building automation, rooftop units, split systems, Variable Refrigerant Flow (VRF) and boilers

Education

• High school diploma or general education degree (GED)
• Graduate of a post-secondary HVACR program of instruction with two or more years in duration

Qualifications, Skills, And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work within industry standards of accuracy
• Able to make decisions based on measurable criteria
• Practical oral and written communications skills required
• Strong customer service skills required
• MS Office (Word, Excel, PowerPoint) proficiency required
• Strong knowledge of the proper use of Safety Equipment
• Must be able to travel to and from job sites
• Accurately diagnose and efficiently accomplish work desirable to the satisfaction of both the customer and CES
• Ready and able to meet time schedules, deadlines, as well as plan and organize work efficiently
• Must be able to maintain discretion and confidentiality
• Ability to work on own with little direct supervision
• Able to work collaboratively with others using tact, patience and professional courtesy
• Ability to work under pressures of time, a non-standard schedule, and ready to communicate customer needs concisely during backlog constraints
• Able to provide the customer with estimated quotes for small-to-medium projects
• Must not have a fear of heights (Acrophobia)

Licenses/Certifications

• Environmental Protection Agency (EPA) Certification required
• Valid Florida Driver's License is required
• Incumbent must be insurable at all times by CES insurance carrier
• OSHA 10 certification, preferred but not required

Employment Statement

Comprehensive Energy Services is an Equal Opportunity Employer and a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. All your information will be kept confidential according to the Equal Employment Opportunity Commission (EEOC) guidelines.