HVAC/R Service Technician - Light Commercial

CoolSys - Refrigeration and HVAC Systems; Raleigh (NC); On-site; USD 62,000 - 87,000; Full time

Benefits offered by this job

Sign-on bonus up to $3,000

Education & training

Medical, Dental, Vision

401(K) match

Paid vacation/holidays

Quarterly bonus plan

Tuition reimbursement

Employee discounts

Job summary

CoolSys in Raleigh, NC is seeking a Service Tech 4 to maintain, repair, and install HVAC systems. You will troubleshoot complex issues, guide junior technicians, and ensure efficient operation for diverse customers.

The role requires 3–5 years in HVAC/refrigeration, EPA certification, and chiller experience. The team values safety, collaboration, and customer service across projects.

Qualifications

• High school diploma or GED, equivalent work experience and trade or technical school classes.
• Tech Skills level 4 with 80% or better.
• Valid EPA certificate.
• 3-5 years’ experience in construction HVAC, Refrigeration, or related industry.
• Must have chiller experience.
• Experience in troubleshooting electrical control systems is required.
• Knowledge of hand and power tools.
• Knowledge of refrigeration equipment and piping.
• Knowledge of computer-controlled systems.
• Ability to read refrigeration, electrical and plumbing blueprints.
• Valid driver’s license and good driving record.
• Ability to pump down/reclaim refrigerant from systems.
• Good communication and customer service skills.
• Ability to follow all policies and laws.
• Ability to use business tools (Email, Word, Excel).

Responsibilities

• Repair and overhaul equipment such as compressors, water pumps, air handlers, and control devices.
• Repair refrigeration, heating and ventilation equipment including air conditioning units and pumps.
• Perform preventative maintenance and diagnose equipment malfunctions.
• Process job tickets and work orders for department coordination.
• Provide training to junior technicians as needed.
• Maintain truck inventory and drive company vehicle safely.
• Embody the CoolSys CARES culture in daily work.
• Perform other duties as assigned.

Skills

HVAC experience

Refrigeration

Customer service

Communication skills

Reading blueprints

Education

High school diploma or GED

Tools

Hand tools

Power tools

Computer-controlled systems

Job description

Overview

Why COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workplaces! As a large company serving diverse customers, we invest in our team with:

• Competitive Compensation: $30-42 /hr DOE
• Sign on Bonus: Up to $3,000.00 DOE
• Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
• Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
• Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
• Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.

Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!

Responsibilities

JOB SUMMARY The Service Tech 4 - HVAC performs maintenance, repair, and installation of heating, ventilation, and air conditioning systems. This position is responsible for troubleshooting complex HVAC issues, guiding junior technicians, and ensuring systems are running efficiently.

• Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations.
• Provides repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
• Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
• Provides department support by processing job tickets, work orders to the necessary department in a timely manner.
• Provides necessary training to new or less qualified technicians as needed.
• Maintains proper truck inventory continuously and drives company vehicle in a safe manner.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Qualifications

JOB REQUIREMENTS

• Education / Training: High school diploma or GED, equivalent work experience and trade or technical school classes.
• Must have passed Tech Skills level 4 with an 80% or better.
• Valid EPA certificate.
• Work Experience / Skills: 3-5 years’ experience in construction HVAC, Refrigeration, or a related industry.
• Must have chiller experience.
• Experience in troubleshooting electrical control systems is required.
• Knowledge of hand and power tools.
• Knowledge of refrigeration equipment and piping of refrigeration equipment.
• Knowledge of computer-controlled systems.
• Ability to read and understand refrigeration, electrical and plumbing blueprints.
• Valid driver’s license.
• Good driving record.
• Ability to pump down all refrigeration systems and reclaim refrigerant from all types of systems.
• Good communication and presentation skills and excellent customer service.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.

Company Culture & Opportunities

Join Us Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and X.

EEO/AA Statement

CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing arerequiredfor all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

Job Tags

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems