HVAC & Plumbing Service Technician

Hader Solutions; Framingham (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Hader Solutions is seeking a Residential Service Technician to perform in-home HVAC, plumbing, and light electrical work, diagnosing issues and delivering safe, high-quality service.

You will troubleshoot, repair, and replace components while communicating clearly with homeowners and maintaining thorough service records for future reference.

Qualifications

• Strong technical ability across HVAC and plumbing; familiarity with light electrical work.
• Effective problem-solving and diagnostic skills.
• Customer-focused communication and professionalism.
• Attention to detail and commitment to safe work practices.

Responsibilities

• Troubleshoot, diagnose, repair, and replace residential HVAC, plumbing, and select electrical components
• Explain findings and available options to customers clearly and professionally
• Maintain accurate, complete service documentation
• Deliver work focused on safety, quality, and customer satisfaction

Skills

HVAC expertise

Plumbing

Electrical basics

Problem solving

Customer service

Job description

Residential Service Technician

Provide high-quality HVAC, plumbing, and light electrical service to homeowners in a field-based role. Diagnose and troubleshoot system issues, perform repairs and replacements, and maintain residential equipment while ensuring safe, professional, and courteous customer service.

Key Duties

• Troubleshoot, diagnose, repair, and replace residential HVAC, plumbing, and select electrical components
• Explain findings and available options to customers clearly and professionally
• Maintain accurate, complete service documentation
• Deliver work focused on safety, quality, and customer satisfaction

Qualifications & Skills

• Strong technical ability across HVAC and plumbing; familiarity with light electrical work
• Effective problem-solving and diagnostic skills
• Customer-focused communication and professionalism
• Attention to detail and commitment to safe work practices