HVAC/Plumbing Field Service Technician

Bornquist Inc.; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Ongoing training and certifications

Supportive, team-oriented culture

Competitive pay and comprehensive benefits

Job summary

Bornquist Inc. is seeking a Service Technician to join our team in Chicago, IL. In this hands-on field role, you will maintain and support various hydronic HVAC and plumbing systems. Responsibilities include troubleshooting, performing maintenance, and assisting in system designs. This position requires a high school diploma, preferably HVAC experience, and a valid driver's license. Benefits include ongoing training, competitive pay, and a supportive team culture.

Qualifications

• HVAC and related experience preferred.
• Valid driver's license and clean driving record required.
• Availability for nights and weekends as needed.

Responsibilities

• Perform troubleshooting and repairs on HVAC systems.
• Provide technical assistance with hydronic system designs.
• Prepare service records and reports.

Skills

Customer service mindset

Technical aptitude

Proficiency in Microsoft Office Suite

Strong communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Enterprise software (Prophet 21 by Epicor)

Job description

Since 1937, Bornquist, Inc. has been a trusted manufacturer’s representative and systems expert across HVAC, Plumbing, Industrial, and Architectural markets. We specialize in fluid handling systems, including steam, hydronics, chilled water, and condenser water, and we’re known for delivering reliable, high-quality solutions to our customers. We’re growing and looking for a Service Technician to join our team.

If you’re hands‑on, technically curious, and take pride in solving problems in the field, this is a great opportunity to grow your career with a company that invests in your development.

What You’ll Do

You’ll be a key part of our field service team, responsible for maintaining and supporting a wide range of hydronic HVAC and plumbing systems:

• Perform start‑up, diagnose, troubleshoot and repair hydronic heating, air conditioning and plumbing units, including centrifugal pumps, pressure booster systems, boilers, variable frequency drives, cooling towers and related controls.
• Perform scheduled maintenance inspections. Adjust, clean and calibrate various equipment and/or systems to assure proper operation.
• Provide technical assistance with the design of hydronic HVAC systems including installation of and modifications to existing systems.
• Assist in training other technicians and staff in preventative maintenance of hydronic HVAC systems.
• Prepare service records and reports describing procedures, actions taken and recommended solutions and communicate same to the customer. Document (make, model, serial number, test measurements, pictures, etc.) all installed equipment as necessary. Submit reports and service tickets in a timely manner.
• Identify and report to customer potential opportunities for additional business, including newer systems, additional services and service contracts.
• Demonstrate knowledge of pertinent rules and regulations, guidelines, departmental operating procedures and safety regulations to ensure that all work is performed in compliance with applicable standards.
• Maintain company vehicle in good working order, refueling and cleaning as necessary. Report mechanical issues promptly.
• Maintain proper stock, parts, tools and safety equipment in the vehicle.
• Participate in company‑provided training and testing as necessary.
• Provide back‑up to other field service personnel, warehouse personnel or pump fabrication personnel as necessary.
• Performs other related duties as assigned by management.

What We’re Looking For

• High school diploma or general education degree (GED)
• HVAC and related experience and/or training is preferred.
• Valid driver’s license and ability to drive any and all vehicles assigned by the Company; maintain a clean driving record.
• Availability to work nights and weekends, on a rotating basis, to service emergency needs of customers.
• Technical aptitude and a high degree of self‑motivation for continuous learning.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general internet functionality required.
• Proficiency utilizing Enterprise software preferred (Prophet 21 by Epicor). Training can be provided.

What Sets You Apart

• Excellent customer service mindset—you go above and beyond
• Strong communication skills, both in the field and in documentation
• Organized, detail‑oriented, and dependable
• Safety‑focused with knowledge of OSHA standards and best practices
• Team player who can also work independently
• Industry knowledge and technical aptitude a plus

Why Join Bornquist?

• Ongoing training and certifications, we invest in your growth
• Work with industry‑leading equipment and technologies
• Supportive, team‑oriented culture
• Stable company with long‑term career opportunities
• Competitive pay and comprehensive benefits

Work Environment & Physical Requirements

This is a hands‑on, field‑based role that includes:

• Frequent standing, walking, bending, climbing, and lifting (up to 75 lbs)
• Working with mechanical equipment, sometimes in outdoor or industrial environments
• Exposure to varying noise levels and weather conditions
• Use of tools, machinery, and occasional forklift operation (training provided)

Our Commitment

Bornquist, Inc. is committed to a respectful, inclusive, and safe workplace. We value integrity, teamwork, and continuous improvement in everything we do.

Apply today and be part of a team that keeps critical systems running.

Bornquist, Inc. is an Equal Opportunity Employer (including disability and veteran status).