HVAC & Plumbing Counter Sales

Famous Supply; Warren (OH); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

PTO (Vacation and Holidays)

401K Employer Match

Bonus Opportunity

Family atmosphere

Fitness Reimbursement Program

Career growth opportunities

Learning and Development

Job summary

Famous Supply is seeking a Counter Sales Associate to deliver exceptional service at our branch. You will assist contractor customers in person and by phone, helping them obtain materials efficiently so they can complete their jobs.

Join a purpose-driven, family-focused culture with growth opportunities and a strong benefits package designed to support you and your family.

Qualifications

• HVAC and/or Plumbing knowledge or familiarity.
• Customer service mindset is essential.
• Ability to use a computer for order processing.
• Ability to stand for most of an 8-hour shift.
• Ability to work in a fast-paced environment.
• Ability to lift a minimum of 50 lbs.

Responsibilities

• Provide friendly and helpful customer service.
• Understand customer needs and offer appropriate solutions.
• Provide products and solutions to meet customer needs.
• Process and schedule customer orders.
• Manage Open Orders and customer Bids.
• Pull orders from the warehouse to serve customers.
• Keep counter area clean and organized.

Skills

HVAC knowledge

Customer service

Computer skills

Stamina

Fast-paced work

Lifting 50 lbs

Job description

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another "job" where time is traded for pay.

Branch hours: 7:30am-5:00pm Monday-Friday

Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via phone, the Famous Way. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.

Primary Job Responsibilities

• Provide friendly and helpful customer service
• Understand customer needs
• Provide the products and solutions to meet customer needs
• Process and schedule customer orders
• Manage Open Orders and customer Bids
• Pull orders from the warehouse to serve customers
• Keep counter area clean and organized

Required Experience and Skills

• Technical HVAC and/or Plumbing knowledge
• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs.

Preferred Experience and Skills

• Forklift experience
• RF Scanner Experience
• Warehouse Experience

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.