HVAC Operations Specialist

TechFlow, Inc.; Jacksonville (NC); On-site; USD 75,768,000 - 86,789,000; Full time

Benefits offered by this job

Annual wage increase

Union benefits

Health plan

401k

Life insurance

Paid time off

Tuition reimbursement

Job summary

EMI Services, a subsidiary of TechFlow, Inc., seeks an HVAC Operations Specialist to support daily commercial and industrial HVAC maintenance at Marine Corps Base Camp Lejeune. You will work with management, supervisors, and contractors to ensure efficient scheduling, procurement, and documentation, from initial request to completion.

The role includes preventive maintenance coordination, parts research, and performance reporting while complying with safety and DoD requirements.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in HVAC operations support or related fields.
• DoD installation experience preferred.
• Valid driver’s license and ability to obtain REAL ID.

Responsibilities

• Support daily HVAC operations including maintenance, service calls, repairs, and scheduling.
• Coordinate HVAC maintenance and repair schedules to ensure timely completion.
• Monitor workflow, backlog, material status, and priorities to support shop performance.
• Coordinate procurement of HVAC parts, materials, and equipment.
• Maintain HVAC records, reports, and service-order information.
• Assist with tracking expenditures and inventory levels for common items.
• Communicate with Government personnel, subcontractors, vendors, and customers.
• Support safety, environmental, and refrigerant-management requirements.

Skills

HVAC operations

Vendor coordination

Procurement support

Maximo

MS Office

Communication

Documentation

Teamwork

Safety compliance

Education

High school diploma or equivalent

Associate degree (preferred)

HVAC technical training

Tools

Maximo

Job description

HVAC Operations Specialist - Marine Corp Base Camp Lejeune

Top reasons to work at EMI Services, a subsidiary of TechFlow:

• Annual Increases-Wages and Allowance
• Local 2924-Union Benefits

EMI Service is hiring aHVAC Operations Specialist to support the daily operational activities of commercial and industrial HVAC maintenance and service operations aboard Marine Corps Base Camp Lejeune. This position works closely with management, HVAC supervisors and mechanics, subcontractors, vendors, work control, and government personnel to ensure efficient workflow, scheduling coordination, procurement support, accurate documentation, and customer service.

The HVAC Operations Specialist assists with preventive maintenance and service-order tracking, work coordination, HVAC parts and material procurement, production reporting, and administrative support to help keep HVAC work moving from initial service request through completion.

Salary

$28.10/ hr. plus $15.25 fringe benefits used towards insurance and 401k!

See ALL the fantastic benefits you receive as an employee of EMI below!!

Key Responsibilities

• Support daily HVAC operations including preventive maintenance, service calls, corrective repairs, troubleshooting activities, and equipment replacement work.
• Assist with coordinating HVAC maintenance and repair schedules to ensure timely completion of preventive maintenance, work orders, and service calls.
• Monitor HVAC workflow, work-order status, backlog, material status, and operational priorities to support efficient shop performance.
• Coordinate procurement of HVAC parts, materials, filters, supplies, tools, and equipment required for maintenance and repair activities.
• Assist with HVAC parts research using manufacturer, model, serial number, equipment data, parts breakdowns, and technical documentation.
• Coordinate vendor and subcontractor quotes, material availability, lead times, deliveries, and other procurement-related requirements.
• Maintain HVAC operational records, reports, spreadsheets, service-order information, purchase documentation, and related maintenance data.
• Assist management with tracking HVAC expenditures, purchase requests, material commitments, and inventory levels for commonly used items.
• Coordinate with HVAC field personnel and Work Control to obtain job updates, document status changes, and support accurate Maximo service-order closeout.
• Communicate professionally with Government personnel, facility occupants, subcontractors, vendors, HVAC employees, and other support departments.
• Support implementation of HVAC operational policies, preventive maintenance procedures, digital tools, and process improvements.
• Compile HVAC performance metrics and reports including preventive maintenance completion, service-order status, backlog, response trends, and material delays.
• Support compliance with safety, environmental, refrigerant-management, and company requirements applicable to HVAC operations.
• Participate in HVAC meetings, equipment inspections, field coordination, shutdown planning, and operational planning activities as required.

Essential Skills

• Working knowledge of commercial and industrial HVAC maintenance operations, terminology, and support functions.
• General familiarity with HVAC equipment such as air-handling units, packaged units, split systems, heat pumps, chillers, pumps, controls, and related components.
• Strong organizational and multitasking abilities in a fast-paced maintenance environment.
• Proficient in Microsoft Office Suite, Adobe, Maximo, and other business or maintenance-management software applications.
• Ability to interpret HVAC work orders, preventive maintenance schedules, equipment information, technical documents, O&M manuals, parts lists, and operational procedures.
• Understanding of maintenance workflow, parts procurement, scheduling, service-order tracking, and technician support requirements.
• Effective oral and written communication skills.
• Ability to establish and maintain effective working relationships with Government personnel, vendors, subcontractors, employees, and customers.
• Strong customer service and interpersonal skills.
• Ability to prioritize HVAC work support activities and adapt to changing operational and mission requirements.
• Demonstrate initiative, dependability, accuracy, and attention to detail when entering or reporting maintenance information.
• Adhere to safety and environmental policies and procedures, including proper PPE requirements when entering active HVAC work areas.

• High school diploma or equivalent
• Minimum of 2 years of HVAC operations support, facilities maintenance, work control, logistics, procurement, administrative support, or related experience
• Valid driver’s license compliant with REAL ID Act or are you willing and able to obtain one
• Pass a pre-employment drug screening and background check
• U.S. citizenship to obtain and maintain access to military installations

Physical Requirements

• Extensive work with computers, phones, Maximo, and office equipment.
• May require occasional lifting of HVAC parts, filters, or materials up to 25-50 pounds with assistance as needed.
• Duties may require sitting, standing, walking, bending, reaching, twisting, and occasional visits to HVAC equipment and mechanical spaces.
• May occasionally work indoors or outdoors while supporting HVAC maintenance activities.

*Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualification

• Associate degree, HVAC technical training, facilities-maintenance training, or related education
• Commercial/industrial HVAC experience and experience supporting operations on a DoD installation are highly desirable

As a team member at EMI, you’ll enjoy:

• Generous benefits package consistent with Collective Bargaining Agreement
• Insurance Allowance
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Federal Holidays)
• Short Term and Long Term Disability
• Term Life Insurance
• Safety Allowance
• Uniforms
• Tuition Reimbursement
• Annual increase to wages and allowance
• Non-seasonal- always steady work!
• Referral program- Join our team then bring your friends

What Sets EMI Apart

EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics.

The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry.

The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners.

The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution.

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