HVAC Maintenance Technician I

HomeWorks Energy, Inc.; Andover (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid training

401k Retirement Plan with match

PTO with accrual schedule

Paid holiday schedule

Employee Assistance Program

Fast growth opportunities within ourHV

Job summary

HomeWorks Energy, Inc. is seeking an HVAC Maintenance Technician to install, maintain and troubleshoot HVAC systems in customer homes. You will perform start‑ups, calibrations, and testing, ensuring safety and efficiency while providing clear explanations to customers.

The role requires a high school diploma or equivalent, HVAC training, and EPA 608 certification, with 2+ years of related experience. Local travel and a full‑time hourly schedule with overtime are included.

Qualifications

• Requires a high school diploma or equivalent.
• Completion of an accredited HVAC training program or apprenticeship is preferred.
• EPA 608 Certification is required.
• NATE certification is a plus.
• 2+ years of HVAC experience with start-up/commissioning focus.

Responsibilities

• Install and maintain HVAC systems in customer homes.
• Perform system start-up, testing, troubleshooting and calibration.
• Document service activities and update system records.
• Communicate operation and maintenance procedures to customers.
• Collaborate with installation teams and management to complete projects.
• Adhere to safety guidelines and company policies.

Skills

Troubleshooting

Customer communication

Documentation

Safety compliance

Team collaboration

English proficiency

Attention to detail

Problem solving

Education

High school diploma or equivalent

HVAC training program or apprenticeship

EPA 608 Certification

NATE certification (preferred)

2+ years HVAC experience

Tools

Diagnostic tools

HVAC testing equipment

Refrigeration handling tools

Job description

COMPENSATION: $25-$35 per hour, plus opportunity for performance incentives

Position Type: Full-time, hourly position eligible for overtime and commission/bonuses. This position will be servicing customer homes throughout the North Shore area.

Job Summary

The HVAC Maintenance Technician is responsible for installing and maintaining HVAC systems, basic troubleshooting and calibrating equipment, and ensuring all systems operate efficiently and in compliance with safety standards. You will play a critical role in the successful Maintenance of new and existing HVAC equipment, ensuring everything is running up to HWE standards.

Essential Functions

The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Preventive Maintenance and System Start-Up

• Arrive at job sites on time and perform system cleaning, removing dust, debris, and blockages from HVAC units.
• Conduct testing of HVAC systems to ensure they are operating efficiently and identify any issues.
• Perform system start-up and calibration for newly installed HVAC equipment (air conditioning, heating, boilers, et), ensuring compliance with manufacturer specifications.

System Testing, Troubleshooting, and Commissioning

• Conduct comprehensive system tests to confirm proper operation and adherence to local codes and manufacturer specs.
• Troubleshoot and resolve issues with HVAC units, using diagnostic tools to pinpoint problems in electrical and mechanical components.
• Commission the system, ensuring all components, including controls, are properly integrated and functioning for optimal comfort and efficiency.

Customer Communication and Documentation

• Explain system operation, maintenance procedures, and troubleshooting steps to customers, addressing any questions or concerns.
• Document service activities thoroughly, including performance checks, equipment settings, and any repairs or adjustments made.
• Update system documentation to ensure it remains accurate for future reference and maintenance.

Collaboration and Safety Compliance

• Collaborate with installation teams, project managers, and customer service to ensure efficient and successful project completion.
• Follow safety guidelines and company policies to maintain a safe work environment for yourself and others.
• Provide input on process improvements or any operational challenges that may arise during work.
• Perform additional tasks as required.
• Shadowing junior technicians, providing feedback, and job specific training.

Education & Experience

• Requires a high school diploma or equivalent.
• Completion of an accredited HVAC training program or apprenticeship is preferred.
• EPA 608 Certification (for refrigerant handling) is required.
• NATE (North American Technician Excellence) certification is a plus.
• 2+ years of experience in HVAC with a focus on system start-up, commissioning, or installation.
• Strong understanding of HVAC equipment, systems, and control systems.
• Familiarity with tools and diagnostic equipment used for HVAC start-ups and troubleshooting.
• Knowledge of electrical, mechanical, and refrigeration principles.
• Problem-Solving to think critically and troubleshoot issues to achieve optimal system performance.
• Communication skills with both team members and clients, capable of explaining technical issues and solutions in simple terms.
• Strong attention to detail in completing service orders, documentation, and system inspections.
• Requires proficiency in reading, writing, and communicating in English.

Perks/Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid training
• 401k Retirement Plan with match
• PTO with accrual schedule
• Paid holiday schedule
• Employee Assistance Program
• Fast growth opportunities within our HVAC team!

Work Environment

Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.

Physical Demands

• While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 60 pounds, and must be able to climb ladders, enter crawl spaces, stand on roofs, and move up and down stairs safely.
• This job may require travel in a personal or company-provided vehicle.

Equal Opportunity Employer

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.