HVAC Lead Install Technician

Southern Home Services; Anniston (AL); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Weekly Paychecks

PTO and Holidays

Medical, Dental and Vision Benefits

Health Savings Account

Flexible Spending Account

Growth Opportunities

Employee Discounts

Company paid life insurance

Job summary

Southern Home Services is seeking an experienced HVAC Lead Install Technician to oversee installation, upgrades, and replacements in residential properties. You will lead a team of technicians, ensure safety and quality, and maintain strong customer relationships.

In this role you will train helpers, manage inventory and tools, and uphold high safety and service standards while delivering exceptional customer experiences across diverse residential job sites.

Qualifications

• 2+ years HVAC install experience, residential market preferred.
• Valid driver’s license and clean driving record.
• Holds valid EPA certification for compliance with environmental regulations.
• Advanced troubleshooting and critical thinking to resolve HVAC issues.
• Proactive, enthusiastic with a strong commitment to quality work.
• Exceptional customer service mindset and ability to address client needs.
• Ability to interact professionally with all levels of the organization.
• Flexible and innovative, thrives in dynamic environments.

Responsibilities

• Install, upgrade, and/or replace HVAC systems in residential homes with precision.
• Cut, thread, and connect copper or PVC pipes and handle high/low voltage wiring.
• Train and mentor Install Helpers on job sites and in the shop.
• Deliver exceptional customer service and communicate effectively with homeowners.
• Handle physical tasks, including lifting up to 50 pounds regularly and 100 pounds occasionally.
• Maintain tools, parts, and the vehicle in an organized and clean condition.
• Work safely at heights, in attics, and under various weather conditions.
• Adhere to appliance standards, Occupational Health and Safety Act, and service standards.
• Additional duties as assigned.

Skills

HVAC install

EPA certification

Driver's license

Troubleshooting

Customer service

Team leadership

Communication

Adaptability

Job description

Description

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Job Type

Full-time

About This Role

The HVAC Lead Install Technician is responsible for overseeing the installation, upgrade, and replacement of HVAC systems in residential properties. This role involves leading a team of technicians to ensure high-quality and efficient service delivery. The Lead Install Technician handles complex installations, provides technical expertise, and ensures compliance with industry standards and safety regulations. They are also responsible for customer interactions, resolving issues, and ensuring customer satisfaction. Additionally, the Lead Install Technician maintains a clean and organized work environment, manages inventory and tools, and contributes to team training and development.

In This Role, You Will Be Responsible For

• Install, upgrade, and/or replace HVAC systems in residential homes with precision.
• Cut, thread, and connect pipes (copper or PVC) and handle high and low voltage wiring.
• Train and mentor Install Helpers on job sites and in the shop, enhancing their skills and knowledge.
• Deliver exceptional customer service and communicate effectively with homeowners.
• Handle physical tasks, including lifting, bending, and moving objects weighing over 50 pounds.
• Maintain tools, parts, and the vehicle in an organized and clean condition.
• Perform work safely at heights, in tight spaces (e.g., attics), and under various weather conditions (extreme heat or cold).
• Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
• Additional duties as assigned.

Required Qualifications

• 2+ years of HVAC install experience, ideally within the residential market, showcasing hands-on technical skills.
• Valid driver’s license and clean driving record.
• Holds valid EPA certification for compliance with environmental regulations.
• Possesses advanced troubleshooting and critical thinking skills to resolve complex HVAC issues.
• Demonstrates a proactive and enthusiastic approach with a strong commitment to delivering high-quality work.
• Prioritizes exceptional customer service and effectively addresses client needs and concerns.
• Capable of interacting professionally with individuals at all levels within the organization.
• Flexible and innovative, thriving in dynamic environments and collaborating well with others.

The Physical Requirements Of This Job Include

• Lifting 50 pounds regularly and up to 100 pounds occasionally
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings accounting
• Flexible spending account
• Growth Opportunities
• Employee discounts
• Company paid short term life insuranceLife insurance

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.