HVAC Installer III

2240 Service Experts Heating & AC LLC; Gaithersburg (MD); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Top pay for performers

Paid time off

Medical insurance

401(k) with match

Training Academy

Life Insurance

Disability insurance

Tool replacement program

Résumé du poste

2240 Service Experts Heating & AC LLC in Gaithersburg, MD is seeking an Installer III to join the Installation family. The role works under general supervision to apply broad knowledge on moderately complex projects and assignments.

The successful candidate will install HVAC equipment and accessories in customers' homes, design ducts, perform start-ups, and deliver excellent customer service while following company procedures and safety rules.

Qualifications

• High school diploma or GED with additional training.

Responsabilités

• Install HVAC equipment and accessories in customers' homes under the direction of the Field Supervisor or General Manager.
• Design, fabricates, and installs ducts and duct fittings as required.
• Performs start-ups on air conditioning and heating systems and other components.
• Delivers excellent customer service and sustains high levels of customer satisfaction.
• Promotes products and services to the customer and communicates leads to Sales/Service Coordinator.

Connaissances

HVAC experience 4+ yrs

Customer service

Formation

High school diploma or GED

Description du poste

Welcome! The Installer III applies general knowledge to assist with moderately complex projects and assignments within the Installation family. Works under general supervision.

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
• Our Top Technicians earn over $100,000
• Generous PTO provided 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 29 paid days off after your 2nd year of employment
• Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone , tablet , uniform plan , and tool replacement program
• We'll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs
• Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing

Key Responsibilities:

• Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's home
• Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.
• Designs, fabricates, and installs various ducts and duct fittings as required
• Performs start-ups on air conditioning and heating systems and other components
• Delivers excellent customer service and sustains high levels of customer satisfaction.
• Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Responsible for delivery and removal of equipment needed to complete the installation work
• Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for - Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.
• Assists the Field Supervisor or General Manager with site supervision, planning, and estimating
• Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
• Trains other installers in technical skills and company procedures, as assigned
• Performs similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities:

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devices or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
• Does not perform any act that may endanger the safety or well-being of others
• Does not engage in any pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirement

Desired Skills and Qualifications:

High school diploma or GED with additional training and 4+