HVAC Installer II

Service Experts LLC; Gaithersburg (MD); Hybrid; USD 58,000 - 74,000; Full time

Benefits offered by this job

Top pay with bonuses

Generous PTO (24 days first year, 29+2

Career growth opportunities

Medical, Dental, Vision Insurance

Smartphone and tablet provided

Uniform plan and tool replacement

Training Academy

401(k) with company match

Life Insurance

Short-term & Long-term disability

Supplemental benefit programs

Job summary

Service Experts LLC is seeking an HVAC Installer with 2+ years of experience to install HVAC equipment and accessories in residential and light commercial settings. You will communicate with customers, train junior installers, and assist field leadership on audits and planning.

You will perform duct fabrication, start-ups, and ensure quality, safety, and customer satisfaction. A high school diploma, HVAC certification, and EPA certification are required. A valid driver's license is required.

Qualifications

• High school diploma or GED with HVAC training certification.
• EPA and safety certifications required.
• Valid driver's license with clean record.

Responsibilities

• Install HVAC equipment and accessories in customer homes per specs.
• Fabricate/install ducts; perform system start-ups and balance airflow.
• Train installers and assist with site supervision and audits.
• Deliver excellent customer service and ensure satisfaction.

Skills

HVAC installation

Customer communication

Diagnostics & troubleshooting

Time management

Reading wiring diagrams

Education

High School Diploma / GED

Job description

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager.**Location Address**: 7901 Beechcraft Ave Suite C, Gaithersburg, MD 20879**Why You Should Join the Service Experts Team?**Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.**Join us and become an EXPERT!**Service Experts Company Perks and Benefits for YOU* **Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)*** **Generous PTO provided** + 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays) + 29 paid days off after your 2nd year of employment* Ready to get out of your work truck? We have ample **advancement** and **career-growth opportunities** available across the U.S.* Hold on to your more of your paycheck with Company-sponsored **Medical, Dental,** and **Vision Insurance programs*** Company-provided smart **phone**, **tablet**, **uniform plan**, and **tool replacement** program* We’ll make you better at what you do with our internal **Training Academy*** Best-in-class **401(k) Retirement Savings Plan** with attractive **company matching** contributions* **Company-paid employee Life Insurance** with options for YOU and your Family!* **Short-term** and **Long-term disability** insurance options that will protect you and your family if you are unable to work* **Supplemental benefit programs** such as: Legal advice, pet insurance, and health advocacy programs**Key Responsibilities:*** Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home* Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.* Designs, fabricates, and installs various ducts and duct fittings as required* Performs start-ups on air conditioning and heating systems and other components* Delivers excellent customer service and sustains high levels of customer satisfaction.* Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.* Responsible for delivery and removal of equipment needed to complete the installation work* Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for* Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer* Represents the company professionally, honestly, and ethically in all business matters and concerns* Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image* Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.* Assists the Field Supervisor or General Manager with site supervision, planning, and estimating* Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction* Trains other installers in technical skills and company procedures, as assigned* Performs similar/other duties as needed or assigned **Desired Skills and Qualifications:*** High school diploma or GED with additional training and 2+ years’ experience in HVAC technical training certification required* Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area* EPA and safety certifications required* Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories* Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories* Proficient in the layout and installation requirements of duct work and duct fittings* Advanced mechanical aptitude and the ability to operate all necessary tools and equipment* Proficient and able to operate all necessary tools and equipment to perform various installation projects* Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment* Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision* Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision* Ability to calculate heat gain and loss on buildings using approved methods* Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns* Effective and efficient time-management and organizational skills* Valid driver’s license with acceptable driving record* Available to work flexible hours and on-call shifts as needed* Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.* Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas* Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt* Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception* Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds **Annual Compensation Range:** $58,000.00 - $74,000.00**+ Incentive Opportunities**• Minimum Experience: 2+ years• Minimum Education: High School Diploma/GEDEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.