HVAC Install Technician Helper

Thompson & Thompson Service Group; Savannah (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Thompson & Thompson Service Group in Savannah, GA is seeking an HVAC - Install Technician - Helper. This role emphasizes providing top-notch service and problem-solving in installations. You will work closely with the Installation department, ensuring all installations are timely and meet company standards.

The ideal candidate should have excellent customer service skills and be able to proactively solve problems. Join us to develop your career in an environment that offers tools and training for your success.

Qualifications

• Strong customer service skills to engage effectively with clients.
• Ability to analyze work orders and follow daily schedules.
• Excellent problem-solving skills for installation challenges.

Responsibilities

• Provide timely and accurate installations per company standards.
• Document work performed according to procedure.
• Request necessary parts and ensure truck is loaded properly.

Skills

Customer service skills

Problem-solving abilities

Time management

Job description

Overview

AtThompson and Thompson, we’re looking for a skilledHVAC - Install Technician - Helper who takes pride in solving problems and delivering top-notch service.

Step into an environment built on transparency and collaboration, with a hands‑on management team that supports and challenges you to grow. You’ll have access to the tools, regular training, and resources you need to excel. We offer clear paths for advancement, a collaborative culture, and a team that recognizes and rewards hard work.

JoinThompson and Thompson and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.

What You’ll Do:

• Work closely with the Installation department and any others necessary to provide timely and accurate installation in accordance with company standards and procedures.
• Provide excellent customer service
• Serve customers by analyzing work orders, following daily travel schedule, listening to customer concerns, performing designated work, and proactively solving problems
• For each installation job, request necessary parts & equipment needed in advance and verify truck is loaded properly with all materials needed to complete it
• Document work performed in accordance with company procedure