HVAC Helper

IES Residential; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

401K Match

Paid Time Off

Life Insurance

Medical Coverage

Dental & Vision

Disability Coverage

Pet Coverage

Job summary

IES Residential is seeking an HVAC Helper in Austin, TX to support installation, service, replacement, or operational objectives. You will assist technicians, maintain quality workmanship, and collaborate with internal teams, customers, and vendors across job sites.

Strong communication, organization, and attention to detail are essential as you manage multiple priorities while ensuring safety and customer satisfaction in a fast-paced environment.

Qualifications

• Strong organizational and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and with a team in a fast-paced environment.
• Attention to detail and accuracy in documentation.
• Ability to handle multiple priorities and meet deadlines.
• Knowledge of HVAC systems, tools, and applicable codes preferred.

Responsibilities

• Perform HVAC-related duties in support of department objectives.
• Maintain compliance with safety standards and procedures.
• Coordinate with internal departments, customers, subcontractors, and vendors.
• Maintain accurate records and reporting related to responsibilities.
• Support process improvement and operational efficiency efforts.
• Communicate professionally in writing and verbally.
• Assist leadership and team members with daily activities.
• Ensure quality standards and customer expectations are met.
• Perform additional duties as assigned.

Skills

Organization

Analytical skills

Problem solving

Communication skills

Independent work

HVAC knowledge

Microsoft Office

Education

High School Diploma or GED

HVAC industry experience preferred

Tools

HVAC tools

Job description

General Job Description Position Overview The HVAC Helper is responsible for supporting HVAC operations, maintaining quality workmanship, ensuring customer satisfaction, and contributing to the successful execution of installation, service, replacement, or operational objectives while collaborating effectively with internal teams, customers, vendors, and field personnel.

Primary Responsibilities

• Perform assigned HVAC-related duties and responsibilities in support of departmental and company objectives.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Coordinate effectively with internal departments, customers, subcontractors, and vendors as required.
• Maintain accurate records, documentation, and reporting related to assigned responsibilities.
• Support process improvement initiatives and operational efficiency efforts.
• Communicate professionally and effectively both verbally and in writing.
• Assist leadership and team members with daily operational activities.
• Ensure quality standards and customer expectations are consistently met.
• Perform additional duties as assigned.

Minimum Education

Minimum Education None

Minimum Years of Experience

Minimum Years of Experience 0-2

Specific Qualifications Required Skills and Abilities

• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines effectively.
• Knowledge of HVAC systems, tools, equipment, and applicable codes preferred.
• Proficiency in Microsoft Office Suite and applicable systems or software.
• Strong customer service and relationship-building skills.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

Education/Experience

• High School Diploma or GED preferred.
• Previous experience related to hvac installation technician i responsibilities preferred.
• HVAC industry experience preferred.
• Equivalent combination of education and experience may be considered.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.

Physical Requirements

• Sit, stand, walk, climb, bend, and computer use.
• Hand movements, including typing and equipment operation.
• Travel as required to support project and operational needs.
• Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Sit for extended periods while driving to and between job sites.
• Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions.
• Wear safety gear such as Personal Protective Equipment.
• Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 50 pounds.
• This position is not eligible for visa sponsorship or work authorization support.
• Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

License Required Yes

Job Locations US-TX-Austin

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Company Benefits

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

EEO & Affineques The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminacion en el Lugar de Trabajo es Ilegal" Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by