HVAC & Controls Service Technician

SanCrest; Suwanee (GA); On-site; USD 46,000 - 58,000; Full time

Job summary

SanCrest is seeking an HVAC Service Technician to install, troubleshoot, and maintain heating and cooling systems, enhanced with smart controls, cloud-connected platforms, and analytics tools. You will diagnose issues, configure equipment, and document results for residential and commercial customers.

The role emphasizes customer-focused communication, dependable workmanship, and collaboration with a tech-enabled team focused on continuous improvement. Based in Suwanee, GA.

Qualifications

• Proven hands-on HVAC service and repair experience.
• Comfort working with smart/connected controls and cloud-based platforms.
• Strong diagnostic and troubleshooting skills using software tools.
• Ability to maintain accurate digital records and service documentation.
• Customer-focused communication and dependable workmanship.

Responsibilities

• Perform HVAC service, repairs, and maintenance for residential and commercial customers.
• Diagnose system problems using electronic diagnostic tools and software.
• Install and configure HVAC equipment and connected control components.
• Document service activities and findings in digital systems.
• Provide exceptional customer service and communicate technical outcomes clearly.
• Collaborate with a tech-enabled team focused on continuous improvement and innovation.

Skills

Hands-on HVAC experience

Customer service

Clear communication

Dependable workmanship

Tools

Diagnostic software

Cloud-based platforms

Job description

HVAC Service Technician

Install, troubleshoot, and maintain heating and cooling systems enhanced with smart controls, cloud-connected platforms, and analytics tools. Use diagnostic software to identify and resolve issues, optimize system performance, and ensure reliable operation.

Key duties

• Perform HVAC service, repairs, and maintenance for residential and commercial customers
• Diagnose system problems using electronic diagnostic tools and software
• Install and configure HVAC equipment and connected control components
• Document service activities and findings in digital systems
• Provide exceptional customer service and communicate technical outcomes clearly
• Collaborate with a tech-enabled team focused on continuous improvement and innovation

Qualifications & Skills

• Proven hands-on experience servicing and repairing HVAC systems
• Comfort working with smart/connected controls and cloud-based platforms
• Strong diagnostic and troubleshooting skills using software tools
• Ability to maintain accurate digital records and service documentation
• Customer-focused communication and dependable workmanship