HVAC Chiller Service Technician

Texasairsystems; Chantilly (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Texas AirSystems in the United States is seeking an experienced Chiller Service Technician to service and maintain industrial HVAC systems at customer sites. You will diagnose, repair, and optimize chillers, pumps, cooling towers, and related equipment while coordinating with project managers and customers.

The role requires strong customer service, problem-solving, and the ability to work independently, with some night/weekend shifts for emergencies and a focus on thorough documentation.

Qualifications

• High School Diploma or equivalent is required.
• Must have a valid driver’s license with a clean record.
• Current HVAC certification and OSHA 10 Training are required.
• 5+ years of experience in chiller/HVAC maintenance or related field.
• Familiarity with manufacturing designs or schematics.
• Strong problem-solving, multitasking, and communication skills.

Responsibilities

• Perform routine and unscheduled maintenance of HVAC systems including chillers, pumps, cooling towers.
• Diagnose and repair defects in electronic, mechanical, and electrical components.
• Oversee installation and operation of mechanical systems.
• Lead training material development for chiller/HVAC maintenance.
• Be available for nights/weekends for emergencies.
• Maintain company vehicle and tools; keep parts stocked.
• Document all service activities with accurate data and pictures.
• Coordinate service scheduling with customers.
• Identify business opportunities and communicate with supervisors and managers.
• Provide updates to dispatch and managers on work progress.

Skills

Customer service

Problem solving

Multitasking

Independent work

Microsoft Office

Education

High School Diploma or equivalent

Tools

HVAC knowledge

OSHA 10 Training

EPA Certification (preferred)

Job description

Texas AirSystems has been shaping the HVAC landscape in Texas for over four decades. With 500+ team members and seven offices statewide, we partner with over 60 leading manufacturers to deliver custom, high-performance solutions that stand the test of time.

Here, your work matters. You’ll be part of a team that values collaboration, rewards curiosity, and gives you the tools to keep growing. Whether you’re just getting started or looking for your next big challenge, this is a place where you can thrive and make a real impact.

Reports to: Area Service Manager

FLSA Status: Non-Exempt

The Opportunity

We are seeking an experienced Chiller Service Technician. This position will be responsible for performing chiller inspections and maintenance. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

• Perform routine, and unscheduled, maintenance and repair of industrial mechanical systems including air cooled chillers, centrifugal chillers, pumps, cooling towers, air handler units, valves, fan coil units, variable air volume systems, etc.
• Diagnose and repair of machine and equipment defects including electronic, mechanical, and electrical components related to these systems. Also includes diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
• Oversee installation and operation of various mechanical systems.
• Lead role in defining and developing the training, materials, and tools needed to support our chiller/HVAC maintenance business.
• Be available to work some nights or weekends, on a rotating basis, to service emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis. Proper stock, parts, tools, and safety equipment shall always be maintained in the vehicle.
• Maintain all relevant documentation related to all services and tasks performed, including make, model, serial number, necessary test measurements, and pictures, as necessary.
• Provide detailed, complete, and timely paperwork as required.
• Identify and report to supervisor/manager potential business, including site visits, conference calls with subcontractors and cost estimation.
• Provides updates to communicate to dispatch, parts procurement, supervisors, and managers, as needed, to keep company and customers informed about work progressions.
• Scheduling and coordinating services with the customer.
• Performs other duties as assigned.

The Required Profile

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus
• Previous experience of 5+ years in chiller/HVAC maintenance, mechanical engineering, or other related fields.
• Familiarity with manufacturing designs or schematics.
• Strong problem solving and critical thinking skills.
• Ability to prioritize and multitask.
• Good analytical skills, attention to detail, and ability to train junior technicians.
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds.
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties.

Other Skills & Abilities

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Mental stamina for problem solving and prioritizing multiple tasks.

Will be required to work in a field environment, multiple customer sites on a daily basis.

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.