HVAC Account Manager – Growth & Service Leadership

Abstrakt Marketing Group; Mansfield (OH); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Company vehicle or vehicle allowance

Company cell phone

Company laptop

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development and training

Job summary

Standard Plumbing & Heating is seeking an experienced Account Manager to join our Mansfield, OH team. You will manage and grow relationships with existing commercial and industrial customers, while identifying opportunities for PM agreements, HVAC repairs, and equipment replacements.

As a trusted advisor, you will help customers control costs, improve reliability, and plan capital projects across Central Ohio.

Qualifications

• 3+ years of experience in commercial HVAC service sales, account management, facilities management, mechanical contracting, or a related field.
• Experience selling commercial HVAC service agreements, repairs, retrofits, or equipment replacement projects.
• Strong understanding of commercial HVAC systems, mechanical equipment, building automation systems, and controls.
• Bachelor's degree in Business, Marketing, Engineering, Construction Management, or related field is preferred but not required.

Responsibilities

• Build and maintain strong relationships with commercial and industrial customers throughout Mansfield and the surrounding market.
• Serve as the primary point of contact for assigned customers and provide responsive, professional account management.
• Grow existing accounts by identifying opportunities for preventive maintenance agreements, HVAC repairs, equipment replacements, controls, plumbing, piping, and other mechanical solutions.
• Develop new customer relationships and expand Standard's commercial service presence throughout the market.
• Renew maintenance agreements and negotiate contract extensions.
• Identify equipment replacement and retrofit opportunities by evaluating equipment condition, repair history, system performance, and lifecycle costs.
• Prepare service proposals, preventive maintenance agreements, repair quotations, and budget pricing.
• Coordinate with service managers, dispatchers, technicians, estimators, project managers, and operations teams to ensure customer needs are met.
• Respond to customer RFPs and develop customized mechanical service solutions.
• Maintain accurate CRM records, sales forecasts, account activity, and opportunity pipelines.
• Represent Standard with professionalism, integrity, and a strong commitment to safety.

Skills

Account management

Sales

Negotiation

Relationship-building

Communication

Organization

CRM software

Microsoft Office

Education

Bachelor's degree (preferred)

Tools

Microsoft Dynamics 365

CRM software

MS Office

Job description

Standard Plumbing & Heating is seeking an experienced Account Manager to join our Mansfield, OH team. You will manage and grow relationships with existing commercial and industrial customers, while identifying opportunities for PM agreements, HVAC repairs, and equipment replacements.

As a trusted advisor, you will help customers control costs, improve reliability, and plan capital projects across Central Ohio.