Hurley Fort Worth Retail Sales Lead PT

Automatic Data Processing, Inc.; Fort Worth (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Great team environment

Job summary

Hurley Retail in Fort Worth, TX seeks a Store Team Member to support management in delivering premium customer service, achieving sales targets and maintaining store standards.

You will build customer connections, develop product knowledge, and assist with shipments, merchandising, and daily store operations. This role involves opening/closing duties and working evenings, weekends, and holidays as needed.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year retail experience preferred.
• Ability to understand direction and communicate in English.
• Ability to establish and maintain effective working relationships with co-workers and management.
• Demonstrate a courteous and helpful attitude.
• Must manage time to accomplish multiple tasks in a fast-paced environment.
• Must be able to work evenings, weekends and holidays as needed.
• Physical requirements include twisting, bending, squatting, reaching, climbing a ladder, lifting 10 lbs, and standing for extended periods.
• Must be at least 18 years of age.

Responsibilities

• Provide premium customer service and maintain store standards.
• Embrace and apply customer service training principles.
• Build connections with customers and understand their needs.
• Assist in achieving targeted sales goals.
• Develop product expertise and keep up with new products.
• Maintain retail standards including attendance and conduct.
• Ensure daily restock and merchandising standards are met.
• Support store operations (front/back of house, shipping/receiving, opening/closing).
• Collaborate with Store Manager and partners to plan shipments and identify opportunities.
• Take responsibility in the Store Manager's absence.
• Handle product flow, markdowns, transitions and refills.
• Perform store opening and closing duties.

Skills

Customer service

Sales targets

English communication

Team collaboration

Time management

Flexibility

Product knowledge

Courteous demeanor

Education

High School Diploma or equivalent

Job description

To assist store management, as a member of the Hurley team, to achieve sales targets and ensure long-term business growth by providing premium customer service and maintaining store standards.

• Embrace and utilize customer service training principles.
• Build deep connections to the customer using training principles.
• Understand expectations and achieve targeted sales goals.
• Drive toward a high level of product expertise
• Understand and demonstrate an understanding of Retail standards (store attendance, conduct standards, Matter of Respect, etc.)
• Ensure daily restock is completed.
• Ensure all merchandising standards are maintained.
• Support other facets of the retail location (front of house, back of house, shipping and receiving, store opening and closing, customization, etc.) as business requires it
• Accountable for assuming all responsibilities of Store Manager's absence
• Responsible for partnering with Store Manager, internal and external partners to plan upcoming shipments, develop strategies and identify key business opportunities.
• Ensure consistent planning and execution of product flow (markdowns, transitions, refill, etc.)
• Perform store opening and closing responsibilities.
• Other duties as assigned.

Qualifications

• High School/Secondary School Diploma or equivalent
• 1+ year retail experience
• Ability to understand direction and communicate in English.
• Ability to establish and maintain effective working relationships with co-workers and management staff.
• Demonstrate a courteous and helpful attitude.
• Must be able to manage personal time to accomplish multiple tasks in a fast-paced environment.
• Must be able to work evenings, weekends and holidays as needed.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, lift 10 lbs, and stand for extended periods of time
• At least 18 years of age

Our commitment doesn't stop with our customers. If you're up to the challenge of Hurley Retail, we will make it worth your while. You'll be working in a great team environment, with access to the latest and greatest products and apparel. We pride ourselves in providing a competitive compensation and benefits package. Join us and see what it means to be a part of the Hurley Retail experience! We're interested in learning more about you.