Humanitarian Support Worker

Career Team; Lake Stevens (WA); On-site; USD 48,000 - 65,000; Full time

Job summary

Career Team in Lake Stevens, WA, is seeking a Humanitarian Support Worker for a 9-month disaster relief project. The role is 100% onsite to assist disaster-impacted households with direct client services, outreach, and recovery coordination.

The position requires a high school diploma (associate degree preferred), strong communication skills, and a valid driver's license. Bilingual abilities are a plus; background checks apply.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• Strong interpersonal and communication skills.
• Bilingual capabilities preferred (English/Spanish or other community languages).
• Valid Driver's License and reliable transportation.

Responsibilities

• Maintain and organize client files and recovery documentation
• Prepare reports on disaster recovery services and client outcomes
• Perform data entry and database management for disaster case tracking
• Support administrative functions of disaster recovery operations
• Conduct client intake and assessment for disaster-impacted households

Skills

Strong interpersonal & communication

Bilingual capabilities

Valid driver's license

Education

High school diploma or equivalent (Associate's degree preferred)

Tools

Computer applications

Database systems

Job description

TITLE: Humanitarian Support Worker (DRE WEX Position) – VOAWW (Volunteers of America Western Washington)

LOCATION: Lake Stevens, Washington

EMPLOYMENT TYPE/FLSA STATUS: Non-Exempt, Disaster Relief Employment (DRE)

HOURLY COMPENSATION RANGE: $23.06-$31.47 per hour

POSITION DURATION: 9-months (nine) months (temporary disaster relief position)

Join our team as we work to make a difference in disaster affected areas and help disaster-impacted households in Snohomish County, Washington.

Position Summary:

Career Team is looking to hire a Humanitarian Support Worker who will provide humanitarian assistance and recovery support services to disaster-impacted individuals and families within the declared disaster area. Work is designed to address humanitarian impacts of the declared disaster through direct client services, community outreach, and coordination of recovery resources. If you are hardworking, dependable, detail-oriented, and ready to work with purpose and pride, we want you on our team.

This is a project-based position funded through 9-months, with the possibility of extension (depending on funding). This position is expected to be 100% onsite performing Disaster Relief Employment work. The selected candidate will be required to work onsite at VOAWW (Volunteers of America Western Washington).

Essential Duties and Responsibilities

• Maintain and organize client files and recovery documentation
• Prepare reports on disaster recovery services and client outcomes
• Perform data entry and database management for disaster case tracking
• Support administrative functions of disaster recovery operations
• Conduct client intake and assessment for disaster-impacted households
• Perform outreach to flood-impacted households and businesses
• Conduct assessments to identify immediate and long-term recovery needs
• Provide disaster care coordination support to affected individuals and families
• Develop individualized recovery plans in collaboration with clients
• Maintain accurate and timely records in compliance with program standards
• Coordinate referrals to additional recovery resources and services
• Collaborate with local agencies, nonprofit organizations, and government partners
• Participate in disaster recovery meetings and community planning sessions
• Support community outreach efforts in disaster-affected areas
• Assist with coordination between various recovery service providers
• Support communication efforts with disaster-impacted communities
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

Minimum Qualifications: (subject to modification based on placement)

• High school diploma or equivalent required; Associate's degree preferred
• Strong interpersonal and communication skills
• Ability to work with individuals experiencing trauma and stress
• Proficiency with computer applications and database systems
• Bilingual capabilities preferred (English/Spanish or other community languages)
• Valid Driver's License and reliable transportation
• Ability to maintain confidentiality and professional boundaries

Eligible Participants must also meet the following criteria for this project-based position.

• Has been terminated, laid off, or received a notice of termination or layoff; OR
• Has been temporarily or permanently laid off as a consequence of emergency or disaster conditions related to recent flooding; OR
• Was self-employed but is now unemployed as a result of the economic impact of emergency or disaster conditions related to recent flooding; OR
• Is a military service member recently discharged or released under other than dishonorable conditions; OR
• Is a military spouse who experienced a PCS or ETS in the last 6 months; OR
• Up until recently relied on another immediate family member for financial support and no longer has that support; OR
• Has been unemployed for longer than 27 weeks

This position is temporary and funded through a federal disaster relief grant, so the number of openings is limited and tied to available funding. You'll work day-to-day at your assigned site, but Career Team will be your official employer and will handle your payroll and benefits. Before starting, you'll complete an enrollment process with Career Team to get set up.

About Career Team

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements

Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

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