Human Services Specialist I-OHCD (Internal Only to Human Services)

Snohomishcountywa; Everett, Northern (WA, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Snohomish County Human Services is seeking a qualified professional to support the Housing & Community Development program. The role emphasizes accurate data entry, MS Word/Excel/Access proficiency, and strong communication within fast-paced environments.

You will assist in planning, coordinating, and evaluating services, while supporting multiple projects and collaborating with staff and partners to meet deadlines.

Qualifications

• Bachelor's degree or equivalent combination of training/experience.

Responsibilities

• Assist in planning, development, implementation, coordination and evaluation of human services programs.

Skills

Data entry

MS Word

MS Excel

MS Access

Verbal and written communication

Organizing skills

Attention to detail

Compliance knowledge

Education

Bachelor's degree in business/public administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Description

• OPEN INTERNAL TO HUMAN SERVICES ONLY **

We have one full-time position in our Housing and Community Services Division.

Specific Function

This position is integral to high-performing teams addressing housing and services needs throughout Snohomish County. There will be ample opportunities to work on a variety of tasks and projects and with different staff managing grants, boards and committees, and providing technical assistance to local providers.

Position Purpose

In this position, you will support the Office of Housing & Community Development staff, teams and program through a variety of activities that includes: accurate data entry in government databases; strong knowledge and skills working with Microsoft Word, Excel and Access; excellent verbal and written communication; effective organizing skills; attention to detail and compliance requirements; able to work on projects with others and independently; able to handle a fast-paced environment and deadlines; manage multiple projects/tasks, and flexibility to meeting changing work environment needs.

About Human Services

Human Services Department mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 350+ diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to Robei Broadous at [e-mail] or call 425-312-0926 with any questions regarding this posting.

BASIC FUNCTION

To assist in the planning, development, implementation, coordination and evaluation of human services programs.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

• Assists in preparation of program plans, goals and objectives, program budgets, and contract documents for human services programs as assigned.
• Participates in development and negotiation of contracts and service agreements with program subcontractors; assists in monitoring contract compliance and reviews of subcontractor performance in relationship to contractual guidelines and established performance standards.
• Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary.
• Assists in researching and preparing applications to obtain funding for various projects, studies or programs as assigned.
• Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas.
• Organizes and makes arrangements for public meetings, hearings and forums as necessary; drafts reports, minutes and informational materials.
• Assists with coordination of various quality assurance and statistical reports.
• Provides a variety of administrative support functions such as drafting correspondence, tracking project processes, data entry, research, etc.

Statement Of Other Job Duties

• May serve as liaison between the county and program subcontractors, other affected agencies and various community groups as required; coordinates program activities with other Human Services divisions and programs and with other agencies and groups as necessary.
• May provide staffing for advisory boards and committees as directed.
• May manage computerized service data and reporting systems.
• Performs related duties as required.

Minimum Qualifications

A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, one (1) year of experience in human services program planning, contract preparation and management, or in a closely related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

Special Requirements

A valid Washington State Driver's License is required for employment.

When assigned to work in the Home Care Contracts Management Program:

Must be able to monitor and track contracts and other governmental agreements with outside agencies including preparing, interpreting, billing, invoicing, researching, reviewing and summarizing information.

Must be able to use spreadsheets and ledgers to review billings and payments.

Must be able to produce specialized financial reports on contracts to maintain compliance with funding regulations and limits, and help interpret information on financial reports related to reimbursable subcontractor activities.

Must Have Knowledge Of

• accounting principles, practices and techniques related to area of assignment;
• budgetary principles, practices and procedures;
• billing and invoicing principles, practices and procedures;
• the use of computer technology as it relates to standardized reporting concepts;
• production of specialized financial reports and usage of information; and
• prevailing wage laws.

Additional Information

Knowledge And Abilities

• human services programs and resources; research principles and methods;
• grant writing methods and procedures;
• data collection techniques and statistical methodology; word processing, spreadsheet and/or data base systems.

Ability To

• assist in the development of human services programs, plans and budgets;
• read and interpret relevant federal, state and local codes, rules, regulations and guidelines;
• establish and maintain effective working relationships with the public, co-workers and citizen advisory groups; maintain complete and accurate records;
• gather and analyze a variety of data relating to program development and operations;
• operate personal computer data systems.

SUPERVISION

This position receives supervision from a division administrator or other programmatic supervisor as assigned. Objectives, priorities and deadlines are established by the supervisor. Employees plan and carry out successive steps and resolve problems in accordance with instructions, policies and accepted practices.

WORKING CONDITIONS

The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate programs. The employee is required to work evenings, weekends and holidays as necessary.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's ACA Employer Shared Responsibility Guide to learn more.