HUMAN SERVICES PROGRAM CONSULTANT II - 48007129

State of Florida; Daytona Beach (FL); On-site; USD 42,561 - 46,817; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Job summary

State of Florida in Daytona Beach is seeking a Human Services Program Consultant II to serve as a case manager for students at the CTTC. The role provides adjustments to blindness, counseling, and vocational rehabilitation, helping clients plan independent living skills and pursue vocational goals.

The incumbent will model flexibility and adaptability while adhering to laws, rules and procedures, and will travel as needed to support program delivery.

Qualifications

• Minimum of 3–5 years of professional experience in social, behavioral, rehabilitative science, education, visual disabilities, or vocational rehabilitation.
• Bachelor’s degree related to vocational rehabilitation preferred.
• Ability to document and verify qualifications to meet minimum requirements.

Responsibilities

• Serve as a case manager for assigned students at the CTTC in Daytona Beach.
• Provide counseling and vocational rehabilitation services, interpreting medical data as needed.
• Develop plans for independent living and pursuing vocational goals for clients.
• Conduct seminars on adjustment to blindness and coordinate ancillary services.
• Prepare reports for Staffing and coordinate with referring counselors and families.

Skills

Case management

Vocational counseling

Rehabilitation counseling

Communication skills

Interpreting medical reports

Collaboration with stakeholders

Education

Bachelor’s degree in related field

SB 1310 education/work experience substitution

Job description

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HUMAN SERVICES PROGRAM CONSULTANT II - 48007129

Date: Jul 28, 2026

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:880380

Agency: Department of Education

Working Title: HUMAN SERVICES PROGRAM CONSULTANT II - 48007129

Position Number:48007129

Salary: $42,561.60 to $46,817.76 Annually

Career, Technology & Training Center for the Blind & Visually Impaired (CTTC) Salary Range: $42,561.60 to $46,817.76 Annually CANDIDATES ARETYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS:

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
  • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference , the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview , the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

Note: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

JOB DESCRIPTION:

This position is in the Division of Blind Services, Career, Technology & Training Center for the Blind & Visually Impaired (CTTC) located in Daytona Beach. This position serves as a Case Manager for assigned students attending the CTTC. As a case manager, the incumbent will be responsible for providing adjustments to blindness, counseling, and vocational rehabilitation counseling services, developing plans for acquiring independent living skills and/or identifying and pursuing an appropriate vocational goal and recommending ancillary services. The incumbent will be expected to model, demonstrate, and guide other employees in the use of the principles of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies and procedures.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Function as case manager for assigned students attending the Rehab Center.
• Will provide adjustments to blindness counseling and vocational rehabilitation counseling services to include guidance and counseling, interpreting medical reports and evaluation data.
• Assist students in the development of plans for acquiring independent living skills and identifying and/or pursuing an appropriate vocational goal.
• Conduct and/or participate in weekly seminars on adjustment to blindness.
• Follow through arrangements for recommended ancillary services, i.e. drug counseling, alcoholism, and psychological counseling, etc.
• Schedule and conduct ICP, Monthly and Exit Staffing’s.
• Contact referring counselor to schedule participation in Staffing’s.
• Produce reports for Staffing of each assigned client.
• Conduct orientation class for each new class of students.
• Maintain communication with assigned student's referring counselor and family (with proper consent), providing information regarding training status and encouraging participation in the rehabilitation process.
• Assist in public education and relations to include speaking engagements, participation in community and professional organizations and providing tours to Rehab Center visitors.
• Assist in the coordination of medical services; serve as a liaison to other agencies serving the client to include psychological services.
• Collect, review, and disseminate relevant information from outside consultations and respond to emergency mental health needs of students.
• Provide consultation and assistance related to vocational evaluation, situational assessment, and career counseling issues.
• Make recommendations to supervisors and Center counseling staff for appropriate career assessment strategies including vocational evaluation, situational assessment, and career counseling for inclusion in clients Individualized Plans for Employment (IPE).
• Trains Center staff in aspects of career counseling and exploration for the visually impaired.
• Assists associates in the identification of and analysis of assessment tools and career information that can be adapted for people who are blind or visually impaired.
• Upon request, evaluates qualifications of consultants in vocational evaluation techniques for the visually impaired and trains consultants in DBS policies and procedures.
• Assess the appropriateness and effectiveness of techniques and career assessment/exploration tools for center staff and consultants.
• Evaluates new vocational evaluation and career exploration tools as they become available, or updates come on the market.
• Perform other duties as requested.
• Some travel is required.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of vocational evaluation theories and techniques.
• Knowledge of State and Federal Regulations.
• Knowledge of Career Counseling Techniques and Theories.
• Knowledge of Vocational Rehabilitation Process and Procedures.
• Effective training skills and techniques.
• Ability to evaluate program effectiveness and implement new procedures.
• Ability to build effective working relationships with field staff and private providers.
• Effective communication skills (including proficiency in computer word processing and data entry procedures).
• Ability to establish and maintain effective working relationships both within the Bureau and Division and with customers and service partners across the state.

MINIMUM QUALIFICATIONS:

• Three (3) to five (5) years of professional and relevant experience in social, behaviorial, rehabilitative science, education, visual disabilities, or vocational rehabilitation.

PREFERRED QUALIFICATIONS:

Preference will be given to candidates with:

• A bachelor’s degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation.
• An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities.
• Knowledge of the Workforce Innovation and Opportunity Act (WIOA).
• Knowledge and experience in case management.

EDUCATIONAL SUBSITITUIONS:

SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.

• A bachelor’s degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation.

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

WHO WE’RE LOOKING FOR:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function.

DIVISION OF BLIND SERVICES MISSION STATEMENT:

The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians.

Working for the State of Florida has Benefits!

• State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions (www.myfrs.com )
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program(Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Highly skilled, professional environment

We care about the success of our employees.

We care about the success of our clients.

We are always improving our technology, our tools, our customer’s experiences and ourselves.

A rewarding experience for reliable, compassionate and professional employees.

Leave Information: (CS)

• Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month.

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

Please note that this position requires an on-site schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Telework is not available for this role.

If you experience problems applying online, please call the People First Service Center at [phone].

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

DAYTONA BEACH, FL, US, 32114 DAYTONA BEACH, FL, US, 32117 DAYTONA BEACH, FL, US, 32118 DAYTONA BEACH, FL, US, 32124 DAYTONA BEACH, FL, US, 32120 SOUTH DAYTONA, FL, US, 32119

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.