HUMAN SERVICES PROGRAM ANALYST - 64028701

State of Florida; Orlando (FL); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Annual and sick leave benefits

State Group Insurance coverage options

Retirement plan options with employer

Flexible Spending Accounts

Tuition waivers

Job summary

State of Florida in Orlando is seeking an HIV/AIDS Surveillance Data Processing / NIR Coordinator within the Department of Health. The role focuses on receiving, processing, verifying and analyzing surveillance data for Area 7A, managing lab and case information, and ensuring timely reporting per state and federal guidelines.

The ideal candidate will have strong data management and confidentiality skills, experience with public health surveillance systems, and the ability to work across offices

Qualifications

• Knowledge of data collection, entry, analysis, and reporting.
• Knowledge of HIV/AIDS, STDs, Hepatitis, and related public health issues.
• General knowledge of medical terminology.
• Skill in reviewing and interpreting medical records.
• Ability to work independently and maintain strict confidentiality.
• Skill in preparing accurate reports and summaries.
• Ability to analyze surveillance data and identify discrepancies.
• Ability to establish and maintain effective working relationships.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and manage workload.
• Proficiency in using surveillance databases (eHARS, PRISM, CAREWare, DOC, HM).
• General clerical task proficiency.
• Ability to maintain organized documentation and support unit operations.

Responsibilities

• Receive and process electronic and paper HIV/AIDS laboratory reports.
• Conduct record searches, scan, upload, and prepare cases for initial data entry and updates.
• Review case report forms for completeness, accuracy, and required documentation.
• Maintain secure HIV/AIDS registries for Orange, Osceola, and Seminole counties.
• Log and track data requests; follow up with reporting sources to resolve discrepancies.
• Conduct periodic registry audits to maintain data accuracy and completeness.
• Provide clerical and administrative support to the Surveillance Unit.
• Perform medical record reviews at hospitals, clinics, correctional facilities, nursing homes, and other relevant sites.
• Maintain ongoing communication with providers and agencies to ensure timely and accurate case reporting.
• Ensure confidentiality and data security in all aspects of work.
• Prepare surveillance reports, case updates, and quarterly activity summaries.
• Develop and maintain working relationships with county health departments, hospitals, physicians, nurses, case managers, and community partners.
• Respond to data requests within required timeframes and provide technical assistance as needed.
• Support special epidemiological investigations as requested by the Department of Health or CDC.
• Investigate HIV/AIDS cases reported with No Identified Risk to obtain missing risk information.
• Contact reporting providers and request medical records from clinics, hospitals, and testing sites.
• Conduct database searches using STARS, eHRS, HMS, Merlin database, and Axiom reporting system.
• Document and coordinate Non‑Identified Risk reclassification (NIR) and submit monthly reports to the State Health Office.
• Identify providers with high NIR rates and assist with technical assistance workshops.
• Arrange and conduct NIR interviews at locations convenient for clients and providers.
• Complete and submit NIR questionnaires to the State NIR Coordinator.
• Other duties as assigned.

Skills

Data collection

Data entry

Data analysis

Reporting

Confidentiality

Verbal and written communication

Independent work

Public health surveillance

Tools

eHARS

PRISM

CAREWare

DOC

Merlin

Axiom

Job description

Requisition No: 879474. Agency: Department of Health. Working Title: HUMAN SERVICES PROGRAM ANALYST - 64028701. Pay Plan: Career Service. Position Number: 64028701. Salary: $1,563.97 Biweekly. Posting Closing Date: 09/17/2026. Location: 6101 Lake Ellenor Drive – Area 7, Orlando, FL 32809.

Minimum Qualifications

• Valid Florida driver’s license; willingness to use personal vehicle for travel throughout Area 7 (Orange, Osceola, Seminole).
• At least 2 years of verifiable experience working in an infectious disease program (HIV/STD/TB).
• At least 2 years of verifiable experience collaborating with community-based organizations, hospitals, and/or private physician offices.
• At least 2 years of verifiable experience interpreting laboratory results.
• Ability to complete the State of Florida Surveillance Module Training within six months of hire.
• Willingness to work in the office or perform field work daily as required.
• Authorized to work in the United States without employer sponsorship.
• Availability to perform emergency duty.

Job Duties and Responsibilities

The HIV/AIDS Surveillance Data Processing / Non‑Identified Risk Reclassification (NIR) Coordinator is a technical surveillance role responsible for receiving, processing, verifying, and analyzing HIV/AIDS surveillance data for Area 7A (Orange, Osceola, and Seminole counties). The position manages sensitive laboratory and case information, conducts medical record reviews, supports epidemiologic investigations, and ensures accurate and timely reporting in accordance with state and federal guidelines.

• Receive and process electronic and paper HIV/AIDS laboratory reports.
• Conduct record searches, scan, upload, and prepare cases for initial data entry and updates.
• Review case report forms for completeness, accuracy, and required documentation.
• Maintain secure HIV/AIDS registries for Orange, Osceola, and Seminole counties.
• Log and track data requests; follow up with reporting sources to resolve discrepancies.
• Conduct periodic registry audits to maintain data accuracy and completeness.
• Provide clerical and administrative support to the Surveillance Unit.
• Perform medical record reviews at hospitals, clinics, correctional facilities, nursing homes, and other relevant sites.
• Maintain ongoing communication with providers and agencies to ensure timely and accurate case reporting.
• Ensure confidentiality and data security in all aspects of work.
• Prepare surveillance reports, case updates, and quarterly activity summaries.
• Develop and maintain working relationships with county health departments, hospitals, physicians, nurses, case managers, and community partners.
• Respond to data requests within required timeframes and provide technical assistance as needed.
• Support special epidemiological investigations as requested by the Department of Health or CDC.
• Investigate HIV/AIDS cases reported with No Identified Risk to obtain missing risk information.
• Contact reporting providers and request medical records from clinics, hospitals, and testing sites.
• Conduct database searches using STARS, eHRS, HMS, Merlin database, and Axiom reporting system.
• Document and coordinate Non‑Identified Risk reclassification (NIR) and submit monthly reports to the State Health Office.
• Identify providers with high NIR rates and assist with technical assistance workshops.
• Arrange and conduct NIR interviews at locations convenient for clients and providers.
• Complete and submit NIR questionnaires to the State NIR Coordinator.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of data collection, entry, analysis, and reporting.
• Knowledge of HIV/AIDS, STDs, Hepatitis, and related public health issues.
• General knowledge of medical terminology.
• Skill in reviewing and interpreting medical records.
• Ability to work independently and maintain strict confidentiality.
• Skill in preparing accurate reports and summaries.
• Ability to analyze surveillance data and identify discrepancies.
• Ability to establish and maintain effective working relationships.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and manage workload.
• Proficiency in using surveillance databases (eHARS, PRISM, CAREWare, DOC, HM).
• General clerical task proficiency.
• Ability to maintain organized documentation and support unit operations.

Mission

The Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the healthiest state in the nation.

Values: Innovation, Collaboration, Accountability, Responsiveness, Excellence.

Benefits

Working for the State of Florida includes a competitive compensation package and a comprehensive benefits program, including:

• Annual and sick leave benefits; nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options: health, life, dental, vision, and supplemental insurance.
• Retirement plan options with employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.
• Additional benefits available at www.myfrs.com and www.mybenefits.myflorida.com.

Equal Opportunity and Veterans’ Preference

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation must notify the hiring authority in advance. The State of Florida supports a drug‑free workplace; employees are subject to reasonable suspicion drug testing. Veterans’ Preference is available for eligible candidates per Chapter 295, Florida Statutes.