Human Services Professional

Lutheran Social Services of WI & Upper MI; Eau Claire (WI); Hybrid; USD 42,000 - 50,000; Full time

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan is seeking a Human Service Specialist to work with children and families involved in the child welfare system, providing supervised visits, parenting education, and supportive services to promote family stability and healthy relationships.

The role includes coordinating with case managers and teams, documenting progress, and participating in team meetings.

Qualifications

• High School Diploma or GED required.
• One year of experience in a human services-related role preferred.
• Valid driver's license and reliable transportation required.
• Strong communication, organization, and documentation skills.

Responsibilities

• Facilitate supervised visits in office, home, and community settings.
• Provide parent education and psychoeducation related to parenting, mental health, and substance use.
• Support families using trauma-informed, family-centered practices.
• Coordinate with case managers and supervisees to ensure service delivery.
• Maintain timely and accurate documentation and client records.
• Prepare reports and testify in legal proceedings as required.
• Attend supervision, training, and staff meetings.

Skills

Strong communication

Organization

Documentation

Education

High School Diploma or GED

Job description

Human Service Specialist - Interactions & Skill Building Team

Make a difference in the lives of children and families by providing supervised visitation, parent education, and supportive services that promote family stability, healthy relationships, and positive outcomes.

Position Overview

As a Human Service Specialist, you will work directly with children, parents, and families involved in the child welfare system. This community-based role includes facilitating supervised visits, teaching parenting skills, and partnering with families to build strengths and achieve their goals. Remote work is available for documentation and administrative tasks.

Key Responsibilities

• Facilitate supervised family visits in office, home, and community settings.
• Provide parent education and psychoeducation related to parenting, mental health, and substance use.
• Support families using trauma-informed, family-centered practices.
• Collaborate with case managers, service teams, and supervisors to coordinate services and interventions.
• Participate in team meetings and provide updates on client progress.
• Maintain timely and accurate documentation and client records.
• Prepare reports and testify in legal proceedings as required.
• Attend supervision, training, and staff meetings.

Qualifications

Required:

• High School Diploma or GED.
• One year of experience in a human services-related role.
• Valid driver's license and reliable transportation.
• Strong communication, organization, and documentation skills.

Preferred:

• Experience working with children, families, or child welfare services.
• Knowledge of counseling, case management, and community resources.
• Proficiency with electronic documentation systems and technology.
• Medical, dental, and vision insurance
• Paid time off and 10 paid holidays
• Flexible Spending Accounts
• Employee Assistance Program
• Professional development and training opportunities

Why Join LSS?

This role is ideal for someone passionate about supporting families, strengthening parent-child relationships, and helping children thrive. Join a mission-driven organization dedicated to serving communities with compassion, dignity, and respect.

Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer.

Qualifications

Education

Required

High School Diploma/ GED or better.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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