Human Services - CPS Ongoing Case Manager

Shawano Library; Shawano (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Ongoing Child Protective Services Case Manager at Shawano Library provides direct case management to safeguard children, conducting interviews, home visits, and investigations to build safety plans and connect families with resources for child safety. They prepare paperwork for court appearances and maintain case records.

Responsibilities include coordinating services, reviewing plans, presenting findings, and participating in trainings.

Qualifications

• BSW preferred or Bachelor's degree with 1–2 years related experience
• 1–2 years related experience and/or training; or equivalent combination
• Requires valid Wisconsin driver’s license and adequate insurance

Responsibilities

• Accept requests and referrals for services and determine needed services via interviews, visits and investigations.
• Interview clients, evaluate intake information and determine client needs.
• Explain scope of services and discuss client rights and responsibilities.
• Assist in planning services; maintain client contact; review and modify plans.
• Prepare studies of individuals and families and recommend appropriate actions.
• Maintain accurate case records, reports and correspondence.
• Attend in-service training and staff development activities.
• May speak before community groups on social problems and services.
• Perform other related duties as required or assigned.

Skills

Case management

Interviewing

Report writing

Public speaking

Education

BSW preferred

Bachelor's degree in social work or related field

Job description

Job Summary:

The Ongoing Child Protective Services Case Manager provides case management services directed at ensuring the safety of children. This position has an assigned caseload, interviews families, conducts investigations, creates safety plans, and assists families in securing resources necessary to ensure child safety. This position also prepares paperwork necessary for court appearances.

Essential Duties & Responsibilities:

• Accept requests and referrals for services and determine through interviews, home visits and collateral investigations the range of services needed.
• Interview clients, evaluate intake information and determine client needs.
• Explain the scope of services offered and discuss the client's rights and responsibilities in relation to his/her use of such services.
• Assist in planning services appropriate to client's problems, maintain client contact and review and modify plans as necessary.
• Prepare studies of individuals and families in need of services and recommend and appropriate course of action.
• Maintain accurate and current case records, reports and other types of correspondence.
• Attend in-service training and staff development activities.
• May speak before community groups on specific social problems and services.
• Perform other related duties as required or assigned.

Work Requirements:

• Bachelor's of Social Work degree (BSW) from four-year college or university, preferred; or Bachelor's Degree and one to two years related experience and/or training.
• One to two years related experience and/or training; or equivalent combination of education and experience.
• Requires a valid Wisconsin driver's license and adequate insurance as required by County Policy.