Human Services Clinical Counselor II 118003300

Cumberland County; Fayetteville (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Cumberland County is seeking a qualified professional to identify and engage substance use, mental health, and criminal justice partners to strengthen collaboration and improve outcomes for individuals in the system. The role involves crisis intervention training, system improvements along the SIM, and data-driven program evaluation.

Responsibilities include community engagement, interagency collaboration, and consultation to public and private entities serving at-risk populations.

Qualifications

• Master's degree in a human services field with two years of counseling/therapy experience, or a bachelor's degree with three years of related experience, including supervised experience.
• Evidence of coursework or training in counseling/therapy and ability to perform assessments and care planning.

Responsibilities

• Coordinate and implement Crisis Interview Team (CIT) training with Alliance Health for law enforcement and first responders.
• Facilitate partnerships along the Sequential Intercept Model to support diversion and engagement.
• Collect and analyze data to identify system gaps and track CIT participation and outcomes.
• Lead community engagement, outreach, recruitment, and education on crisis response and behavioral health initiatives.
• Collaborate with internal and external partners to enhance coordination of care and re-entry services.
• Provide consultation to public and private entities serving individuals involved with the justice system.

Skills

Crisis intervention

Partnership building

Data collection & analysis

Public health knowledge

Communication skills

Education

Master's in human services or related field

Bachelor's in human services (with supervised experience)

Tools

Microsoft Office

Job description

* This position has been reposted. Previous applicants are still being considered and do not need to reapply.*

**Hiring rate will be determined based on qualifications and internal equity**

This role is responsible for identifying and connecting with substance use, mental health, and criminal justice partners in Cumberland County to build strong collaborative relationships. It also facilitates community-based solutions to improve outcomes and engagement for individuals with substance use or mental health disorders who are involved with the criminal justice system. This includes supporting diversion opportunities across the Sequential Intercept Mode - from pre-booking to incarceration and post- release. This position further focuses on strengthening system engagement with key partners and stakeholders.

Duties for this position included, but are not limited to:

• Coordinate and implement Crisis Interview Team (CIT) training in collaboration with Alliance Health for law enforcement, first responders, and community partners.
• Facilitate partnerships and system improvements along the Sequential Intercept Model (SIM), supporting diversion opportunities and improved engagement at each intercept point.
• Collect and analyze data to identify system gaps, track CIT participation, and evaluate outcomes.
• Lead community engagement efforts, including outreach, recruitment, and education related to crisis response and behavioral health initiatives.
• Collaborate with internal and external partners such as the Cumberland-Fayetteville Opioid Response Team (C-FORT), the SIM Taskforce, and the Jail Health Committee to enhance coordination of care and re-entry services.
• Provide consultation and education to public and private entities serving individuals with special health care needs or those involved with the justice system.

Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.

Master's degree in a human services field from an appropriately accredited institution and two years of counseling/therapy experience in areas such as rehabilitation counseling, pastoral counseling, marriage and family therapy, child life program, or related human services field that provides the experience in techniques of counseling and therapeutic assessments, one of which must have been supervised; or, bachelor's degree in a human service field from an appropriately accredited institution and three years of related human service counseling or therapy experience which provides the above experience, one of which must have been supervised; or an equivalent combination of education and experience.

Degrees must be received from appropriately accredited universities.

Applicants who have obtained their education outside of the U.S. and its territories must have their academic degrees validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. The National Association of Credential Evaluation Services (NACES) is a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://naces.org.

College transcripts, relevant certifications/licensures and verification of equivalent degree, if applicable, may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Public Health Human Resources, 1235 Ramsey Street, Fayetteville, NC 28301. If selected for the position, a formal transcript will be required within 30 days of hire.

• Thorough knowledge of assessment and counseling/therapy principles and their practical application to complex individual and family work, groupwork crisis intervention, and community issues.

• Demonstrated knowledge of substance use, behavioral health and intellectual/developmental disabilities and the criminal justice system
• Knowledge of the primary purpose and functions of community agencies
• Requires solid understanding of public health issues.
• Demonstrated highly effective communication and interpersonal skills
• Demonstrated problem solving and conflict resolution skills are essential
• Must be familiar with effective counseling and crisis intervention strategies for disadvantaged and diverse client populations.
• Must be familiar with available resources and organizations and the ability to coordinate these as needed.
• Requires ability to deal tactfully with others and to exercise good judgment in appraising situations and making decisions.
• Ability to work in and maintain partnership with patients and with other service providers to elicit needed information.
• Strong computer skills to accurately record assessments, interventions, care plans and other services rendered and to interpret and explain records, reports, and medical instructions to allow communication of patient record documentation and accessing of information.
• Ability to plan, coordinate, and supervise the work of others.

Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.

Inquiries about this job posting should be directed to Department of Public Health Human Resources.

The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

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