Human Resources Technician

Irvine Ranch Water District (IRWD); Irvine (CA); On-site; USD 58,000 - 80,000; Full time

Job summary

Irvine Ranch Water District (IRWD) is seeking a Human Resources Technician to support a broad range of HR functions, including recruitment, benefits, onboarding, and data management. You will serve as a front-line contact for employees and applicants, processing confidential information with discretion and ensuring accurate records.

The role offers a 5/40, 9/80, or 4/10 schedule with a strong focus on compliance, reporting, and customer service within a public utility setting in Irvine,

Qualifications

• Experience supporting HR programs (recruitment, benefits, onboarding)
• Ability to handle confidential information discreetly
• Strong organizational and data-management skills
• Excellent communication and customer service abilities
• Familiarity with HR policy procedures and reporting

Responsibilities

• Support HR programs including recruitment, benefits, training, and relations.
• Process personnel transactions and maintain HRIS records with accuracy.
• Administer education incentive and tuition reimbursement programs.
• Serve as primary HR contact for employees, applicants, retirees, visitors, and vendors.
• Handle confidential information with professionalism and discretion.
• Maintain personnel files and HR records, ensuring confidentiality and retention compliance.
• Collect, analyse and report HR data to support initiatives.
• Prepare HR correspondence, reports and meeting materials.
• Manage commuter benefits enrollments, invoicing, payments, and vendor communications.
• Coordinate CDL DOT compliance recordkeeping and testing activities.
• Process HR invoices and liaise with Finance and external vendors.
• Coordinate department meetings, recognition programs, and events.
• Document discussions and action items in meetings and follow up.
• Review HR work products for accuracy and data integrity.
• Identify opportunities to improve HR processes and service delivery.
• Maintain safety compliance and training requirements; support disaster response as needed.

Skills

HRIS data mgmt

Customer service

Attention to detail

Tools

HRIS software

Job description

SALARY RANGE: $42.30- $57.89 hourly (salary is dependent on skills & experience demonstrated)

THE POSITION

The Human Resources Technician is a key member of the Human Resources team responsible for providing technical, administrative, and customer-focused support across a broad range of HR functions. This position assists with recruitment and selection, benefits administration, employee onboarding and training, leave and salary administration, HRIS data management, personnel records maintenance, compliance programs, and departmental reporting. Serving as a primary point of contact for employees, applicants, retirees, and the public, the Human Resources Technician ensures accurate service delivery, maintains confidentiality, and supports the efficient administration of human resources programs and services.

ESSENTIAL DUTIES

Human Resources Program Administration

• Support the administration of human resources programs, including recruitment and selection, benefits administration, employee and labor relations, training and development, and related HR functions.
• Process and maintain personnel transactions and HRIS records while providing information and assistance regarding human resources procedures and programs.
• Administer education incentive and tuition reimbursement programs, ensuring compliance with program requirements and timely processing.

Customer Service & Employee Support

• Serve as the primary point of contact for the Human Resources Department by assisting employees, applicants, retirees, visitors, and vendors; responding to inquiries; directing calls; and maintaining front desk operations.
• Handle confidential and sensitive information with professionalism, discretion, and sound judgment.

Records, Data Management & Reporting

• Maintain personnel files, departmental records, and document management systems, ensuring accuracy, confidentiality, and compliance with retention requirements.
• Collect, compile, analyze, and track HR-related data, statistics, and program information to support studies, reports, and departmental initiatives.
• Prepare correspondence, reports, meeting materials, memoranda, and other HR-related documents.

Compliance & Program Coordination

• Administer and maintain the District’s commuter benefits program, including enrollments, invoice reconciliation, payment processing, communications, and vendor coordination.
• Coordinate and monitor the District’s Department of Transportation (DOT) compliance program for employees with Commercial Driver’s Licenses (CDLs), including recordkeeping and required testing activities.
• Process and coordinate Human Resources invoices, monitor expenditures, reconcile records, and serve as a liaison with Finance and external vendors.

Department Operations & Event Coordination

• Coordinate departmental meetings, employee recognition programs, service award events, and other special activities, including logistics, facility arrangements, and communications.
• Attend meetings, document discussions and action items, and assist with follow-up activities as needed.

Process Improvement & Quality Assurance

• Review work products for accuracy, completeness, and compliance while maintaining a high level of attention to detail and data integrity.
• Identify opportunities to improve HR processes, workflows, and service delivery, contributing to increased efficiency and customer service.

Additional Responsibilities

• Maintain compliance with District safety practices and training requirements.
• Perform related duties and responsibilities as assigned and support emergency response activities as a designated Disaster Service Worker.

THE COMMUNITY

Serving several communities in central Orange County, Irvine Ranch Water District (IRWD) encompasses approximately 181 square miles. IRWD extends from the Pacific Coast to the foothills, with elevations ranging from sea level to 3,200 feet. Orange County is a semi-arid region with a mild climate and an average annual rainfall of 12 to 13 inches. With a population over 3 million, Orange County is the third largest county in California and one of the largest in the United States. Orange County is known for its numerous tourist attractions, cultural opportunities, Mediterranean climate, beautiful beaches, and large wilderness and natural areas. The County is a leading California business center and home to some of the nation’s leading companies in the biotechnical, medical, electronic, computer, information, video gaming, cosmetic, clothing, finance, and other fields.

The District offers a flexible work schedule of 5/40, 9/80, or 4/10.