Human Resources Support Analyst

University of California, Santa Cruz; California (MO); Hybrid; USD 43,000 - 60,000; Full time

Benefits offered by this job

Full benefits

Hybrid work schedule

Job summary

UC Santa Cruz is seeking a Human Resources Support Analyst in the Shared Services team to provide HR and academic personnel support across Colleges, UE, and related units.

The role administers staff and academic transactions, coordinates onboarding and offboarding, and advises on appointment timelines and policies to ensure compliance and a smooth employee experience.

This is a full-time, hybrid position on the UCSC main campus with full benefits.

Qualifications

• Bachelor's degree or equivalent experience.
• Excellent organizational skills and attention to detail.
• Problem solving skills with the ability to think critically, analyze data, and use sound judgment.
• Demonstrated written communication skills, with the ability to explain HR policies clearly.

Responsibilities

• Administer a broad range of staff and academic personnel transactions incl. recruitment, hiring, appointments, reappointments, compensation actions, payroll, leaves, and separations.
• Coordinate onboarding and offboarding activities to ensure a seamless employee experience and compliance.
• Advise faculty and administrators on appointment timelines and policy requirements.

Skills

Attention to detail

Organizational skills

Analytical thinking

Written communication

Verbal communication

Customer service

Databases

Education

Bachelor's degree or equivalent experience

Tools

Databases

Spreadsheets

HR systems

Job description

About Uc Santa Cruz

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

Department Overview

The Division of Undergraduate Education is a campus-wide network of programs, people, and partnerships dedicated to student academic success. The Division of Undergraduate Education brings together professionals and programs dedicated to supporting students, from K–12 outreach through graduation. The Division oversees key areas that shape the undergraduate experience and includes: Campus Advising Coordination, Summer Session, Colleges Academic (Cowell, Stevenson, Crown, Merrill, Kresge, Oakes, Porter, Rachel Carson, College Nine, and John R. Lewis), Academic Integrity Office and the Educational Partnership Center (EPC General, EAOP, K-12 Regional Alliances, Research & Evaluation, K-12 STEM, MESA, CAL-SOAP, CRLP, and GEAR-UP). The Division of Global Engagement facilitates international partnership agreements, international research opportunities for faculty, student global learning programs, international student and scholar support, and globally-focused programming. The units within Global Engagement include: Global Learning, International Student Services & Programming, and Global Initiatives. The UE’s Shared Services Center led by the Assistant Vice Provost and Assistant Dean, provides centralized support for financial, staff HR (SHR), academic HR (AHR), space needs, administrative and operational assistance, communications, and executive advising for the Divisions of Undergraduate Education, Global Engagement, and Enrollment Management. Our shared service center also provides AHR support to the Division of Student Affairs and Success and The Teaching and Learning Center in the Division of Academic Affairs. More information can be found at: https://undergraduate.ucsc.edu/

Job Summary

The Human Resources Support Analyst within the Shared Services team provides human resources and academic personnel support, serving as an operational liaison between the Colleges, Undergraduate Education (UE), Divisional Academic HR, Staff Human Resources, and other participating divisions. The position delivers responsive, high-quality customer service while applying established university policies, procedures, and labor regulations to HR operations and personnel transactions.

APPOINTMENT INFORMATION

Budgeted Salary: $31.47 - $43.30/Hourly. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus / Hybrid

Union Representation: Clerical & Allied Services (CX)

Job Code Classification: HR GENERALIST 2 CX (005395)

Travel: Never or Rarely

Job Duties

40% - Staff and Academic Personnel Administration

• Administer a broad range of staff and academic personnel transactions, including recruitment, hiring, appointments and reappointments, compensation actions, payroll transactions, leaves, separations, and other personnel changes. Supports instructional course scheduling.
• Prepare, review, and process HR and academic personnel documentation, ensuring accuracy, completeness, compliance with university policies, and adherence to established timelines.
• Coordinate onboarding and offboarding activities to ensure a seamless employee experience and compliance with university requirements.
• Coordinate faculty appointment and reappointment and workload change processes by preparing appointment files for Provost review and approval, drafting appointment and reappointment letters, and assembling academic dossiers for submission to the Divisional Academic Personnel Office.
• With the guidance of senior staff, advise faculty, supervisors, and academic administrators on appointment and review timelines, documentation requirements, and applicable academic personnel policies, procedures, and collective bargaining agreements.

30% - HR Liaison

• Serves as liaison between the UE Academic HR Office and the academic units the office supports in the shared services model.
• Liaisons with Staff HR and the Academic Personnel Office to track progress on job descriptions, recruitments, and classification reviews, and other personnel actions. Facilitates recruitment activities as needed. May liaison with Employee Labor Relations as needed.
• Provides HR Support and other related duties as assigned, including summer session and academic year personnel hiring.
• Provides payroll data support to other Academic HR Analysts.

30% - Policy

• With the support of senior staff, provides advice and guidance as needed related to HR matters, including academic policy, summer salary, appropriate use of academic titles, and so forth, by analyzing and interpreting system-wide and organization policies, collective bargaining agreements, academic and staff personnel procedures and practices.
• Keeps abreast of new and changing contracts and personnel policies related to academic employees and represented staff employees.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Demonstrated ability to work effectively as a member of a team.
• Excellent organizational skills and attention to detail.
• Problem solving skills with the ability to think critically, analyze data, and use sound judgment in responding to issues.
• Experience independently managing multiple priorities, deadlines, and confidential personnel matters while maintaining accuracy and attention to detail.
• Working knowledge of HR policies and processes
• Demonstrated written communication skills, with the ability to explain HR policies and procedures clearly to diverse audiences.
• Demonstrated verbal communication skills, with the ability to explain HR policies and procedures clearly to diverse audiences.
• Demonstrated ability to provide responsive customer service and build effective working relationships with employees, managers, and organizational partners.
• Experience with databases; desktop computer proficiency, including word processing, email, calendaring software, internet research, and spreadsheets, and the ability to learn complex systems.
• Familiarity with compliance tracking, reporting or audit support.

Preferred Qualifications

• Knowledge of UC policies, procedures, and HR systems.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work a hybrid work schedule and must be able to work successfully from a home/remote office and fulfill the requirements of the UCSC telecommuting agreement.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.