Human Resources Supervisor

ACE Hardware; United States; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Semi-Monthly Pay

Incentive opportunities

18 days vacation (prorated)

Health coverage (medical, dental, etc)

401(k) with company match

Tuition assistance

Employee discounts

Employee Assistance Program (EAP)

Adoption cost reimbursement

Job summary

Ace Hardware is seeking a 2nd Shift HR Supervisor to partner with Retail Support Center leadership, aligning HR goals with business objectives. You will act as a consultant on HR issues, oversee performance management, investigations, and benefits administration for the 2nd shift, while championing Ace values and ensuring legal compliance.

You will also lead employee engagement activities, coordinate surveys, and participate in orientation, round tables, and events, contributing to a positive,

Qualifications

• Bachelor’s Degree in a related field or equivalent experience.
• PHR/SPHR desirable.
• HR experience preferred.
• Excellent communication skills, both oral and written.
• Outstanding interpersonal skills for relationships across the organization.
• Project management and training experience.
• Knowledge of employment laws at federal and state levels.

Responsibilities

• Lead and support Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, Teamwork.
• Consult with Retail Support management to provide HR guidance on 2nd shift and ensure policies and laws are followed.
• Investigate employee relations issues and determine appropriate corrective actions with HR Manager input.
• Foster a positive employee relations environment and lead by example.
• Oversee day-to-day performance management including coaching, development, discipline, and terminations.
• Participate in new hire orientation, check-ins, stay interviews, and engagement activities for 2nd shift.
• Assist with LOA management and workers’ compensation claims for 2nd shift.
• Maintain knowledge of employment laws and ensure compliance.
• Oversee benefits administration for 2nd shift including orientation, life events, open enrollment, 401(k).
• Report turnover and trends; coordinate annual engagement surveys.
• Support employee events and charitable initiatives (Children’s Miracle Network Hospitals).
• Flexible to handle issues outside normal hours; perform other duties as assigned.

Skills

HR experience

Communication skills

Interpersonal skills

Multitasking

High-pressure environment

Employee relations

Consulting to management

Change agent

Education

Bachelor’s Degree in related field

PHR/SPHR desirable

Job description

2nd Shift HR Supervisor

Sunday - Thursday 12:00pm - 8:30pm (5 x 8’s)

As a strategic partner, the HR Supervisor is responsible for driving the HR department goals and objectives in alignment with the overall goals and objectives of the Retail Support Center. The HR Supervisor serves as a consultant to management on Human Resource related issues. Successful HR Supervisor will act as employee champion and change agent, assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HR Supervisor seeks to develop integrated solutions, formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. This position maintains an effective level of business literacy about the retail support center’s financial position, its goals and objectives and its culture as well as outside trends that may impact the business. Will provide HR supervision and presence for 2nd shift in the retail support center.

PRINCIPAL DUTIES

• Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
• Consult with Retail Support management to assist in providing HR guidance on 2nd shift. Advises management in appropriate resolution of employee relations issues. Consults with HR Manager to ensure solutions comply with policies and laws.
• Conducts thorough employee relations investigations and determine and/or recommend the best corrective action for each situation. Consults with HR Manager to ensure solutions comply with polices and laws.
• Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example.
• Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting).
• Participate in New Hire Orientation, 15 new hire check-ins’, stay interviews, STOP observations, and round tables for 2nd shift employees
• Provide assistance and management of LOA’s and worker’s compensation claims for 2nd shift employees.
• Demonstrate knowledge of current employment laws and maintains compliance.
• Responsible for benefits on the 2nd shift including, new hire benefits orientation, life events, open enrollment, 401(k), notifications and doctor notes.
• Reports turnover and trends.
• Coordinate the taking of the annual engagement survey on 2nd shift.
• Assist with the coordination of employee events and events to raise money for the Children’s Miracle Network Hospitals.
• Flexible to deal with issues that arise outside of normal business hours.
• Other duties as assigned

KNOWLEDGE, EXPERIENCE, AND COMPETENCIES:

• Bachelor’s Degree in a related field or equivalent experience
• PHR/SPHR desirable
• HR experience preferred
• Passionate “does whatever it takes” attitude
• Ability to multitask and work well in the high-pressured environment
• Excellent communication skills, both oral and written
• Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws
• Project management skills
• Proven presentation and training experience, focus group facilitation
• Solid knowledge and experience with investigative / interviewing techniques Excellent consulting skills
• Strong conflict management skills
• Develop strong trusting relationships in order to influence, gain support and achieve results
• Effectively envision, develop, and implement new strategies to address business issues
• Be self-directed and motivated
• Take initiative to identify and anticipate business needs and make recommendations for implementation
• #LI-JR1

Compensation Details:

$75000 - $85000 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Semi-Monthly Pay

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)

• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire

• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation

• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

• Birth/Adoption bonding paid time off

• Adoption cost reimbursement

• Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven’t, but we’d like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America’s best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.