Human Resources Specialist (ID304)

Northwestern Community Services Board; Front Royal (VA); On-site; USD 41,000 - 79,000; Full time

Job summary

Northwestern Community Services Board is seeking an HR Specialist to support all stages of the employee lifecycle, ensuring regulatory compliance and effective personnel operations. The role will train and guide staff, oversee payroll documentation, and contribute to employee engagement.

Responsibilities span regulatory compliance, employee relations, onboarding, benefits administration, reporting, and audit support, with a strong emphasis on accuracy and adherence to agency standards.

Qualifications

• Minimum: high school diploma or GED with two years of admin or customer service experience.
• Preferred: four years in HR in healthcare or public health, or two years within a Community Services Board.
• Highly preferred: bachelor’s degree in HR, business admin, or related field with four years of HR experience.

Responsibilities

• Ensures compliance with federal, state, and Agency regulations (ADA, FMLA, FOIA, OSHA, DBHDS).
• Handles accommodation processes, leave determinations, grievances, reporting, and records retention.

Skills

Administrative experience

Customer service

Education

High school diploma or GED

Bachelor’s degree in HR or related field

Job description

The Human Resources Specialist supports all stages of the employee lifecycle while embodying the Agency’s core values of teamwork, collaboration, compassion, and accountability. This role supports, trains, and guides the Agency in personnel matters, oversees personnel operations, and cultivates employee engagement.

This job description is based upon an evaluation of agency requirements at the time this description was written. This job description will change as the position is developed further, or in response to organizational or technological changes.

MAJOR DUTIES AND RESPONSIBILITIES:

Regulatory Compliance & Personnel Case Administration

• Administers and ensures compliance with applicable federal, state, and Agency regulations including ADA, FMLA, FOIA, OSHA, DBHDS, and related statutory requirements.
• Manages accommodation processes, leave determinations, grievance procedures, regulatory reporting, and record retention in accordance with established standards.

Employee Relations & Investigations

• Receives and addresses employee relations concerns, conducts workplace investigations, prepares findings, and supports resolution processes consistent with Agency policy and regulatory requirements.

Personnel Administration & Payroll Support

• Processes and maintains personnel actions and payroll-related documentation to ensure accuracy, timeliness, and compliance.

Recruitment & Onboarding

• Supports full-cycle recruitment and onboarding activities to ensure timely and compliant hiring practices.

Benefits & Leave Administration

• Administers benefits and leave programs in compliance with regulatory and Agency standards.

Reporting, Analytics & Audit Support

• Prepares and reviews required internal and external reports.
• Supports audit readiness and data integrity initiatives.

Training, Consultation & Organizational Support

• Supports employee engagement, training, and internal consultation activities aligned with Agency standards.

Marginal Functions of the Job

• Performs related duties as required or deemed appropriate to the accomplishment of the responsibilities and functions related to this position or in support of departmental and agency goals.

QUALIFICATIONS:

Minimum Qualifications (HR I)

• High school diploma or GED with two years of administrative or customer service experience

Preferred Qualifications (HR II)

For this position, competitive candidates will possess:

• Four years of experience in a Human Resources role, preferably within healthcare, behavioral health, or public health; or
• Two years of experience in a Human Resources role within a Community Services Board

Highly Preferred Qualifications (HR III)

For this position, the most competitive candidates will possess:

• Bachelor’s degree in human resources, business administration, or related field and four years of progressively responsible Human Resources experience; or
• Four years of Human Resources experience within a Community Services Board

ADDITIONAL REQUIREMENTS:

• May be exposed to allergenic environments from client’s homes, including dust, smoke, pet contamination, cleaning supplies, etc.
• May be exposed to clients with infectious diseases.
• Must be able to walk distances, climb and descend stairs, maneuver in and out of agency vehicles
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift/push/pull up to 25 pounds at times

SALARY: $40,892 – $78,611

POSITION:ID304

RETIREMENT: NWCSB participates in Virginia Retirement System.

DISCLAIMER: All full-time employees are eligible for a complete benefits package that includes enrollment in Virginia Retirement System. For more information about benefits and a complete list of current job openings, please visit our website, www.nwcsb.com. Positions remain open and advertised until filled.

If you need assistance or an accommodation to apply or interview, contact Human Resources at [e-mail] or 540-636-4250, Ext 2155.

Northwestern Community Services Board provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.