Human Resources Representative

Heaton Eye Associates; Tyler (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Full benefit package

Job summary

Heaton Eye Associates seeks an HR Representative to support recruiting, onboarding, benefits, performance, policy administration, compliance, and training. This role serves as a trusted resource for employees and management while ensuring compliance with laws.

The HR Generalist will coordinate training programs, maintain records, assist with employee relations, and contribute to a positive workplace culture with confidentiality and professionalism.

Qualifications

• Bachelor's degree in HR or Business Administration required.
• Proficient in HR laws and compliance.
• Training experience preferred.
• Proficient with Word, Excel, PowerPoint; HRIS familiarity.

Responsibilities

• Administer and support all phases of the employee lifecycle, including recruitment, onboarding, orientation, employee relations, performance management, and offboarding.
• Facilitate new hire onboarding and orientation to ensure employees understand policies and benefits.
• Coordinate and facilitate employee training programs, including onboarding, compliance training, leadership development, and professional development.
• Maintain training records, monitor certifications, and ensure compliance with mandatory training.
• Identify training needs and develop learning programs to enhance knowledge and performance.
• Support employee engagement programs via recognition initiatives, wellness activities, events, and communications.
• Coordinate recruitment activities: postings, screenings, interviews, references, offers.
• Maintain confidential personnel records and HRIS data.
• Administer employee benefits: enrollment, changes, leave, inquiries.
• Assist management with employee relations: coaching, conflict resolution, policy guidance.
• Serve as a resource on HR policies, benefits, and employment matters.
• Ensure compliance with employment laws and organizational policies.
• Maintain confidentiality of sensitive information.

Skills

HRIS systems

Microsoft Office

HR law knowledge

Training experience

Communication skills

Multitasking

Education

Bachelor's degree in HR or Business Administration

Tools

HRIS systems

Job description

Job Summary

The Human Resources Representative is responsible for supporting a broad range of human resources functions, including employee relations, recruitment, onboarding, benefits administration, performance management, policy administration, compliance, and training and development. This position serves as a trusted resource for employees and management by providing guidance on HR policies, procedures, and best practices while ensuring compliance with applicable federal, state, and local employment laws.

The HR Generalist will coordinate and facilitate employee training programs, support leadership development initiatives, and assist with organizational development efforts to promote employee engagement and continuous learning. This role also participates in HR projects, maintains accurate employee records, and contributes to creating a positive and productive workplace culture.

Experience

2-5 years of Human Resources Experience

Education

Bachelor's degree in HR or Business Administration is a required.

Certifications/Licensures

Preferred PHR and/or SHRM-CP; must obtain PHR and/or SHRM-CP

Job Duties

• Administer and support all phases of the employee lifecycle, including recruitment, onboarding, orientation, employee relations, performance management, and offboarding.
• Facilitate new hire onboarding and orientation to ensure employees receive a positive introduction to the organization and understand company policies, procedures, and benefits.
• Coordinate and facilitate employee training programs, including new employee orientation, compliance training, leadership development, and professional development opportunities.
• Maintain training records, monitor required certifications, and ensure compliance with mandatory training requirements.
• Identify organizational training needs and assist in developing learning programs that enhance employee knowledge, skills, and performance.
• Support employee engagement programs by assisting with recognition initiatives, wellness activities, employee events, and organizational communications.
• Coordinate recruitment activities, including posting job openings, screening applicants, scheduling interviews, conducting reference checks, and preparing employment offers.
• Maintain accurate and confidential employee personnel records, HRIS data, and employment documentation.
• Administer employee benefits programs, including enrollment, changes, leave administration, and responding to employee inquiries.
• Assist management with employee relations issues by providing coaching, guidance, conflict resolution, and recommendations consistent with organizational policies and applicable employment laws.
• Serve as a resource to employees and supervisors by providing guidance on HR policies, procedures, benefits, and employment-related matters.
• Ensure compliance with federal, state, and local employment laws and regulations, as well as organizational policies and procedures.
• Maintain confidentiality while handling sensitive employee and organizational information.

Qualifications

• Proficient in computer software programs (Word, Excel, PowerPoint) and HRIS Systems
• Knowledge of HR law
• Training experience is preferred
• General working knowledge of office equipment
• Positive/upbeat attitude
• Dependable
• Flexible
• Multi-tasker
• Good communication skills and very organized.
• Communicate professionally verbally, non-verbally.
• Typing 60 WPM
• Proficient in computer and printer technology.
• Self-motivated independent in job responsibility, ability to critically think and process information.
• Display a primary interest in rendering safe and effective care and maintaining standards of courtesy and friendliness to co-workers.
• Physical presentation of neat, professional, well-groomed appearance.
• Demonstrate reliability, pleasant attitude, and willingness to work toward an environment of trust and teamwork.
• Speak with respect and compassion toward customers [Patients and significant others, physicians, leadership, peers]
• Comply with patient and employee confidentiality, HIPAA laws, and protected health information.

Benefits

• Full benefit package