Human Resources Operations Specialist

PharmaEssentia U.S.A.; Burlington (MA); Hybrid; USD 93,840 - 122,400; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision coverage

Generous paid time-off

401(k) retirement plan with competitive company match

Employee Assistance Program

Job summary

PharmaEssentia U.S.A. is looking for a Human Resources Operations Specialist in Burlington, MA. In this hybrid role, you will manage HR systems, support onboarding, and maintain accurate employee records.

This position requires a Bachelor’s degree and 3+ years of HR operations experience, particularly with platforms like SuccessFactors and ADP. The role offers comprehensive medical coverage and generous paid time-off.

You will be instrumental in enhancing HR efficiency and supporting compliance across the organization.

Qualifications

• 3+ years of HR operations, HRIS, or HR administration experience.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage sensitive and confidential information appropriately.

Responsibilities

• Maintain and update employee records across HR systems.
• Support end-to-end onboarding and off-boarding processes.
• Process employee status changes including hires, promotions, and terminations.
• Conduct regular HR data audits to ensure accuracy.
• Support HR compliance activities including audits and document retention.

Skills

HRIS administration experience

Knowledge of HR data governance and compliance practices

Process improvement and systems optimization experience

Ability to manage multiple priorities in a fast-paced environment

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

SuccessFactors

Anaplan

ADP

Microsoft Excel

Job description

HYBRID IN BURLINGTON, MA OFFICE (remote candidates not considered)

The Company:

It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia USA Corporation. Join us, and let’s transform lives, together.

PharmaEssentia USA is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved in the United States and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking.

Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taipei Exchange (6446) and are expanding our global presence with operations in the U.S., Japan, South Korea and China, along with a world‑class biologics production facility in Taichung.

Position Overview:

The Human Resources Operations Specialist is responsible for maintaining the accuracy, integrity, and efficiency of HR systems, employee data, and operational processes. This role supports the employee lifecycle through onboarding, off‑boarding, HRIS administration, audits, reporting, and process improvement initiatives. The ideal candidate is highly systems‑oriented, detail‑focused, and experienced working across multiple HR platforms including SuccessFactors, Anaplan, and ADP.

Key Responsibilities:

• Maintain and update employee records across HR systems including SuccessFactors, Anaplan, and ADP.
• Support end‑to‑end onboarding and off‑boarding processes, ensuring timely completion of documentation, system access, and workflow tasks.
• Process employee status changes including hires, transfers, promotions, compensation updates, and terminations.
• Conduct regular HR data audits to ensure accuracy, compliance, and data integrity across systems.
• Partner with Payroll, IT and managers to resolve employee data discrepancies and process issues.
• Generate recurring and ad‑hoc HR reports and dashboards for leadership and operational needs.
• Support HR compliance activities including document retention, I‑9 tracking, and audit preparation.
• Assist with system testing, upgrades, integrations, and process enhancements.
• Create and maintain standard operating procedures and process documentation.
• Identify opportunities to improve HR operational efficiency and employee experience.
• Assist with contracting and procurement processes, as well as managing vendor invoices and payments.
• Provide general administrative support to the HR Operations team.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 3+ years of HR operations, HRIS, or HR administration experience.
• Experience working with HR systems such as SuccessFactors, Anaplan, ADP, or similar platforms.
• Strong analytical and problem‑solving skills with high attention to detail.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Ability to manage sensitive and confidential information appropriately.
• Strong organizational and communication skills.
• Experience supporting multi‑state or complex organizational structures preferred.

Skills:

• HRIS administration experience.
• Knowledge of HR data governance and compliance practices.
• Process improvement and systems optimization experience.
• Ability to manage multiple priorities in a fast‑paced environment.

The expected salary range for this position based on greater Boston, MA location is $93,840–122,400. Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job‑related factors permitted by law.

Benefits of working with our team:

• Comprehensive medical coverage
• Dental and vision coverage
• Generous paid time‑off
• 401(k) retirement plan with competitive company match
• Medical & Dependent Care Flexible Spending Account
• Up to $150 monthly cell phone reimbursement
• Employee Assistance Program

At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At PharmaEssentia, our goal is to treat as many people with cancer as possible. That means challenging the status quo with better science that leads to better lives. By joining our team, you will not only expand your own possibilities, but you will contribute to expanding options for people with cancer.

https://us.pharmaessentia.com/careers/