Human Resources Operating Model & Governance Lead Analyst

Comcast; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Job summary

Comcast in Philadelphia is seeking a Human Resources Operating Model & Governance Lead Analyst to unify governance, analytics and enterprise reporting across HR. You will provide portfolio visibility, governance discipline, and the operating cadence needed to support a high‑impact function.

The role collaborates with HR Business Partners, Centers of Excellence, Workforce Economics, Finance and transformation partners; you’ll design templates, dashboards (Tableau) and automation using low‑code

Qualifications

• Bachelor’s degree required.
• 7–10 years of relevant experience.
• 6+ years of analytics, governance support, enterprise reporting, portfolio operations, or PMO support.
• Direct experience building and maintaining integrated reporting, scorecards, portfolio views, or decision-support outputs.
• Direct experience supporting enterprise governance or prioritization rhythms, including tracking decisions, actions, and recurring outputs.
• Experience building dashboards or working with Tableau.
• Strong Power Apps, Excel and PowerPoint capability.
• Ability to synthesize information and communicate clearly.
• Working knowledge of low-code/no-code tools to support workflow and reporting automation.
• Interest in learning and applying AI-enabled solutions and workflow automation.

Responsibilities

• Leads continuous improvement of the HR operating model by evaluating and enhancing governance processes, meeting cadences, tools, templates, reporting, scorecards, and ways of working to improve effectiveness, efficiency, transparency, and business impact.
• Maintains a clear and integrated view of HR initiatives and priorities across the enterprise.
• Coordinates and supports HR governance forums, including agenda management, preparation of materials, decision tracking, action follow-up, and continuous improvement of governance effectiveness.
• Continuously improves reporting outputs, and performance measures that provide visibility into progress, outcomes, risks, value realization, and operating model effectiveness.
• Tracks priorities, decisions, commitments, actions, and outcomes across HR initiatives to improve accountability and execution.
• Synthesizes HRBP, COE, Workforce Economics, and stakeholder inputs to support prioritization, planning, governance discussions, and decision-making.
• Designs, standardizes, simplifies, and continuously improves templates, tools, workflows, governance artifacts, and operating model outputs used across HR.
• Identifies opportunities to simplify, automate, streamline, and improve HR operating processes and governance mechanisms.
• Evaluates the effectiveness of governance forums, operating cadences, metrics, and decision-making processes, recommending improvements that increase organizational effectiveness and speed to decision.
• Regular attendance and flexibility to work nights and weekends.

Skills

Analytics

Governance

Reporting

Tableau

Power Apps

Excel

PowerPoint

Low-code/No-code

AI/workflow automation

Communication

Education

Bachelor’s degree

Tools

Tableau

Power Apps

Excel

PowerPoint

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a tools and automation‑focused, analytically strong and highly organized professional to support the evolution of how Human Resources operates across the enterprise. This role will help bring together business priorities, Human Resources plans, and functional strategies into a clear operating model, and ensure that work is tracked, measured, and communicated effectively. The Human Resources Operating Model & Governance Lead Analyst is responsible for enabling the enterprise Human Resources operating model to function effectively in practice by providing the portfolio visibility, governance discipline, reporting support, artifact management, and operating cadence needed to support a high‑impact governance function. This role acts as the operational backbone of the Human Resources Operating Model & Governance team and ensures the integrated model can run with consistency, visibility, and follow‑through. Maintains strong working relationships with Human Resources Business Partners, Centers of Excellence, Workforce Economics, Finance, and transformation partners.

Job Description

Responsibilities

• Leads continuous improvement of the Human Resources operating model by evaluating and enhancing governance processes, meeting cadences, tools, templates, reporting, scorecards, and ways of working to improve effectiveness, efficiency, transparency, and business impact
• Maintains a clear and integrated view of Human Resources initiatives and priorities across the enterprise.
• Coordinates and supports Human Resources governance forums, including agenda management, preparation of materials, decision tracking, action follow‑up, and continuous improvement of governance effectiveness.
• Continuously improves reporting outputs, and performance measures that provide visibility into progress, outcomes, risks, value realization, and operating model effectiveness.
• Tracks priorities, decisions, commitments, actions, and outcomes across Human Resources initiatives to improve accountability and execution.
• Synthesizes Human Resources Business Partner, Center of Excellence, Workforce Economics, and stakeholder inputs to support prioritization, planning, governance discussions, and decision‑making.
• Designs, standardizes, simplifies, and continuously improves templates, tools, workflows, governance artifacts, and operating model outputs used across Human Resources.
• Identifies opportunities to simplify, automate, streamline, and improve Human Resources operating processes and governance mechanisms.
• Evaluates the effectiveness of governance forums, operating cadences, metrics, and decision‑making processes, recommending improvements that increase organizational effectiveness and speed to decision.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

REQUIRED SKILL SETS

• Bachelor’s degree required
• Minimum 7-10 years’ relevant experience.
• 6 or more years of experience in analytics, governance support, enterprise reporting, portfolio operations, business operations, Project Management Office support, or a closely related field.
• Direct experience building and maintaining integrated reporting, scorecards, portfolio views, or decision‑support outputs used by leaders.
• Direct experience supporting enterprise governance or prioritization rhythms, including tracking decisions, actions, and recurring outputs.
• Candidates may come from Human Resources, Project Management Office, operations, analytics, finance, or similar settings, but must bring direct experience producing integrated, decision‑useful governance and reporting outputs.
• Strong analytical and organizational skills.
• Experience building dashboards or working with visualization tools such as Tableau.
• Strong Power App, Excel and PowerPoint capability.
• Ability to synthesize information and communicate clearly.
• Working knowledge of low‑code or no‑code tools to support workflow and reporting automation.
• Interest in learning and applying new tools, including AI‑enabled solutions and workflow automation.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Analytical Work; Collaboration; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years